Field Services Engineer

Service Engineer (Field Service)

Field Service Engineer responsible for installation, maintenance, troubleshooting, and calibration of analytical instruments nationwide.

Hach Thailand | Bangkok & Upcountry Travel

Key Responsibilities:

• Install, calibrate, maintain, troubleshoot, and repair analytical instruments at customer sites.
• Provide preventive maintenance and technical support to ensure optimal equipment performance.
• Conduct customer visits, build relationships, and identify service and business opportunities.
• Support service agreements, spare parts, upgrades, and instrument replacement opportunities.
• Collaborate with Sales, Service Operations, Supply Chain, and Technical Support teams.
• Maintain accurate service reports and ensure timely completion of assigned work.

Qualifications:

• Diploma or Bachelor's degree in Electrical Engineering, Electronics, Instrumentation, Chemical Engineering, Chemistry, or related fields.
• Minimum 3 years' experience in field service, instrumentation, industrial equipment, water treatment, or related industries.
• Strong troubleshooting skills in electrical, mechanical, and instrumentation systems.
• Customer-focused with good communication and relationship-building skills.
• Able to travel frequently and work at customer sites across Thailand.