Field Services Lead(Medium/High Voltage Electrical /Testing)

Who We Are

Watts Marine, based in Kingston, Washington, has been a leader in the Shore Power industry since 2004. Working closely with the cruise line sector, we've developed and maintained innovative Shore Power Systems that help reduce local emissions when cruise ships are docked. We specialize in providing, operating, and maintaining patented shore power solutions across North America.

Our mission is simple: Powering a cleaner future for maritime operations. We accomplish this through the operation of 11 patented shore power systems.

Why Join Us?

Watts Marine is a company built on ingenuity, excellence, integrity, and loyalty—and we're passionate about innovation and sustainability in everything we do.

We're looking for an experienced Field Services Lead to join our growing team in Kingston, WA. This is an in-office position based at our operations facility, with field work at port locations. We offer a competitive salary, comprehensive benefits (including medical, vision, and dental), a Simple IRA matching program, and generous PTO.

Become a part of our team and take a leadership role in maintaining cutting-edge shore power systems while contributing to cleaner maritime operations globally.

About the Position

You bring the medium voltage expertise. We will teach you shore power, a specialty very few people in this industry have and almost no one else will train you in.

As a Field Services Lead, you will oversee the operations, installation, and repair of shore power equipment at port locations. You will direct field technicians and subcontractors on site through testing, installation, and maintenance work, supporting customer communication on site and holding every job to our standards for quality and safety.

This role calls for strong technical expertise in medium voltage electrical equipment, the judgment to run a site without being on the tools, and the drive to work in a part of the industry that is still being built.

What You'll Do

• Lead and coordinate field technicians and subcontractors engaged in testing, installation, construction, and repair of shore power equipment
• Create schedules and work plans for field technicians to optimize operations and meet deadlines
• Procure materials and equipment required for assigned projects, tracking lead times to keep schedules on target
• Estimate and bid maintenance and service projects, including scope, labor, and material costs
• Forecast shore power equipment repair needs and prepare maintenance project budgets and cost es-timates for management review
• Direct field technicians on emergency repairs and issue resolution, requiring some availability after hours and on weekends
• Maintain awareness and involvement in the resolution of customer situations and equipment prob-lems
• Maintain accurate records and documentation of service activity for assigned sites
• Draft reports and presentations for delivery to customers and leadership
• Communicate site safety requirements and collect safety documentation from field technicians
• Ensure adherence to company policies, procedures, and safety standards

Required Qualifications

• 4+ years' experience in a field services or technical role leading field teams
• Availability to travel approximately 50% of the time
• Knowledge of electrical power theory including resistive and reactive circuits, vector analysis, harmonic functions, and control circuits
• Sufficient experience and knowledge of medium voltage properties that affect power transfer, including conductive properties and arc flash/short circuit hazards
• Ability to coordinate schedules, sequences of sub-contractors, and testing activities
• Understanding of electrical drawings and diagrams
• Ability to inspect and identify physical circumstances that could compromise medium voltage system integrity
• Complete understanding of medium voltage standard practices for safe handling of medium voltage materials and equipment
• Strong proficiency in Microsoft Office 365 and comparable tools
• Excellent communication skills and ability to successfully coordinate between field teams, customers, and project managers
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Safety-conscious with knowledge of safety regulations and procedures
• Ability to work independently or as part of a team

Preferred Qualifications

• Bachelor's degree in Electrical Engineering or related field
• Electrical License
• Understanding of testing reports from 3rd party engineering and testing companies
• OSHA electrical training
• First-hand knowledge of NFPA 70E
• Experience managing project teams to successfully meet deadlines
• Ability to diagnose complex issues and direct solutions in the fieldWatts Marine is an Equal Opportunity Employer. We welcome candidates from all backgrounds and are committed to creating an accessible hiring process. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Offers of employment are contingent upon successful completion of a background check and pre-employment drug screening in accordance with Tennessee state law.

Watts Marine is an Equal Opportunity Employer. We welcome candidates from all backgrounds and are committed to creating an accessible hiring process. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Job Type: Full-time

Pay: $72,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• Do you have experience in the Utility Power or Power Distribution Industry? Please tell us about that experience.
• Please share applicable electrical theory experiences in past jobs.
• If you have SCADA/telemetry experience as it interfaces with medium voltage gear, give us an example of how you went about troubleshooting this type of gear in the past.

Education:

• Bachelor's (Preferred)

Experience:

• Field Electrical : 4 years (Preferred)
• Medium/ High Voltage Electrical Work and Testing: 2 years (Required)
• Electrical Theory: 1 year (Required)
• SCADA/telemetry as it interfaces with medium voltage gear: 1 year (Required)

License/Certification:

• Electrical License (Preferred)

Ability to Relocate:

• Alcoa, TN: Relocate before starting work (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person