Kutir Corporation

Ideal Candidate: A hands-on Desktop Support / EUC / Field Services Engineer with strong Windows troubleshooting, device deployment, IMAC, ITSM, and customer-facing support experience.
Job Overview: Seeking a Field Services Engineer to provide onsite and remote IT support, including desktop/laptop troubleshooting, device deployment, hardware/software support, asset management, and end-user services.
Key Responsibilities
<ul>
<li>Provide onsite and remote desktop, laptop, mobile device, and printer support.</li>
<li>Troubleshoot hardware, software, Windows OS, and connectivity issues.</li>
<li>Perform break/fix support, incident resolution, and IMAC activities.</li>
<li>Handle device imaging, deployment, configuration, and upgrades.</li>
<li>Provide VIP/executive support and walk-up Tech Bar assistance.</li>
<li>Manage IT assets, inventory, and device lifecycle.</li>
<li>Support Microsoft 365, software installations, and patching.</li>
<li>Coordinate with Service Desk, Infrastructure teams, and vendors.</li>
</ul>
Required Skills
<ul>
<li>End User Computing (EUC) / Desktop Support</li>
<li>Windows 10/11 and Microsoft 365</li>
<li>Hardware and Software Troubleshooting</li>
<li>Device Imaging and Deployment</li>
<li>IMAC and Break/Fix Support</li>
<li>Mobile Devices, Printers, and Peripherals</li>
<li>ServiceNow / ITSM Ticketing</li>
<li>Incident, Problem, and Change Management</li>
<li>Asset and Inventory Management</li>
<li>Strong Communication, Customer Service, and Problem-Solving Skills</li>
</ul>
Preferred Qualifications
<ul>
<li>Associate's/Bachelor's degree in IT or equivalent experience.</li>
<li>Healthcare or enterprise IT support experience.</li>
<li>CompTIA A+, Microsoft, or ITIL certifications.</li>
<li>ServiceNow experience is a plus.</li>
</ul>
Pay: $25.00 - $27.00 per hour
Expected hours: 40.0 per week
Work Location: In person

Field Services | Desktop Support | Deskside Support |EUC Support Engineer

Field Services | Desktop Support | Deskside Support |EUC Support Engineer

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