Field Supervisor

1. Ambulance Operations & Monitoring

• Monitor the day-to-day operation and availability of all assigned ambulances.
• Ensure ambulances are deployed and operational as per project requirements.
• Track ambulance movement, availability, downtime, and utilization.
• Monitor response time, trip completion, and service delivery.
• Ensure ambulances remain available at designated locations and follow approved deployment plans.
• Conduct regular field visits and physical verification of ambulances.

2. Staff & Crew Supervision

• Supervise ambulance drivers, EMTs, paramedics and other assigned field personnel.
• Monitor staff attendance, duty rosters, shifts and availability.
• Ensure proper handover/takeover between shifts.
• Address operational issues faced by ambulance crews and escalate unresolved matters.

3. Vehicle & Equipment Monitoring

• Ensure ambulances are maintained in operational and roadworthy condition.
• Monitor preventive maintenance, servicing, repairs and breakdowns.
• Check availability and condition of medical equipment, oxygen, emergency supplies, medicines and other required consumables.
• Ensure cleanliness, hygiene and basic upkeep of ambulances.
• Coordinate with vendors/workshops for vehicle repairs and maintenance.

4. Trip & Service Monitoring

• Monitor ambulance trips from dispatch to completion.
• Verify trip sheets, patient/service details and other required records.
• Identify delays, breakdowns, missed trips or operational deviations and take corrective action.
• Maintain records of ambulance utilization and service delivery.

5. Compliance & Documentation

• Ensure all ambulances have valid statutory documents, insurance, permits, fitness certificates, pollution certificates and other applicable documents.
• Ensure required licenses and certifications of drivers and medical staff are valid.
• Maintain daily operational reports, inspection reports, attendance records, vehicle status reports and incident reports.
• Ensure project SOPs and operational guidelines are followed.

6. Emergency & Incident Management

• Coordinate with the control room and ambulance crew during breakdowns, accidents, emergencies or other critical situations.
• Arrange alternate ambulance/support wherever required.
• Report major incidents immediately to the reporting manager.
• Maintain proper incident documentation and follow-up until closure.

7. Coordination & Reporting

• Coordinate with the Control Room, Project Manager, client representatives, ambulance vendors and field teams.
• Prepare and submit daily/weekly/monthly ambulance operation reports.
• Highlight operational gaps, manpower shortages, vehicle downtime and other critical issues to management.
• Support audits, inspections and client reviews.