Field System Specialist

Field Systems Specialist

Location: Remote; must reside near a major airport

Travel: Domestic and international travel

This is a unique opportunity to build hands-on technical experience while traveling to customer locations across the United States and internationally as part of a growing industrial technology company. As Field Systems Specialist, you will help bring connected sensor technology to life by installing network equipment, configuring systems, deploying sensors, and ensuring each customer environment is operating as intended.

You will work alongside Field Installation Managers and other technical team members during new customer installations. While the Installation Manager owns the overall project, schedule, logistics, and onsite team, you will focus on the technical execution required to get the system online and functioning properly. That includes installing gateways and networking equipment, configuring system connectivity, deploying wireless sensors, validating communication, and troubleshooting issues as they arise.

Your work will also extend beyond initial installations. You may return to existing customer locations to perform routine system health checks, troubleshoot network or sensor issues, replace equipment, verify system performance, and help ensure customers continue receiving reliable data from their installed technology.

This role is ideal for someone who enjoys working with technology, solving problems with their hands, traveling, and learning how connected hardware, networks, and software work together. What matters is that you bring technical curiosity, basic networking or electronics knowledge, strong attention to detail, and the willingness to learn quickly.

If you are energized by travel, hands-on technical work, constantly changing environments, and the opportunity to develop deeper expertise in industrial IoT technology, we would love to speak with you.

Key Responsibilities

• Install and configure networking equipment, gateways, wireless sensors, and related system hardware at customer locations.
• Support Field Installation Managers and installation teams during new customer deployments.
• Configure network connectivity and verify that installed equipment is communicating properly with the platform.
• Troubleshoot connectivity, hardware, sensor, and system issues during installation and after deployment.
• Perform routine system health checks at existing customer locations.
• Replace or repair sensors, gateways, networking equipment, and other field hardware as needed.
• Document completed work, equipment changes, troubleshooting steps, and outstanding issues.
• Communicate technical findings clearly to customers and internal teams.
• Follow company, customer, and OSHA safety standards at every job site.
• Support other technical field projects and customer needs as required.

Qualifications & Requirements

• Technical experience or education involving networking, electronics, low-voltage systems, IT, field service, telecommunications, industrial equipment, or a related area preferred.
• Basic understanding of networking concepts such as IP addresses, Wi-Fi, Ethernet, connectivity, and troubleshooting.
• Comfortable using hand tools and working with physical hardware and electronic equipment.
• Strong troubleshooting skills with the curiosity to understand why something is not working.
• Able to follow technical instructions while also thinking independently when problems arise.
• Strong communication, organization, and attention to detail.
• Comfortable learning new software, mobile applications, networking tools, and technical systems.
• Exposure to industrial, manufacturing, warehouse, construction, or field-service environments is preferred but not required.
• Must be at least 21 years old, possess a valid driver’s license, and be authorized to work in the United States.
• Willing and able to travel extensively throughout the United States and internationally, including nights, weekends, and holidays when projects require it.
• Able to use tools, climb ladders and stairs, kneel, crawl, work at heights, and lift up to 50 pounds without assistance.
• OSHA, lift-operation, fall-protection, First Aid, or related certifications are helpful but not required.

What Naturally Makes You a Good Fit:

• You are a genuine human being and care about the culture of where you work.
• You enjoy figuring out how technology works and why something is not working.
• You are comfortable learning by doing and asking questions when you need help.
• You take ownership of the quality of your work and pay attention to small details.
• You enjoy travel, new environments, and hands-on technical work.
• You stay calm and methodical when troubleshooting problems.
• You communicate clearly and follow through on what you say you will do.
• You work well as part of a team without needing to be the person in charge.
• You are curious, dependable, adaptable, and willing to keep learning.

Benefits of working with the team:

As a valued member of the team, you will receive a competitive compensation package, including base compensation and bonus eligibility. Additional benefits include medical, dental, and vision coverage, a 401(k) plan, life insurance, paid time off, company-sponsored benefits, professional development opportunities, and the chance to grow alongside a rapidly expanding industrial technology organization.