Field Technical Advisor

TAKRAF Australia Pty Ltd is part of a global engineering group delivering large-scale materials handling and mining solutions.

We are looking for an experienced and proactive Site Technical Advisor to join our team.

This is a full-time field-based role, based in Perth, reporting to the DELOKOR Aftermarket & Services Manager.

In this role, you will provide technical expertise during site maintenance shutdowns, support customers in the use and troubleshooting of our mineral processing equipment and conduct regular on-site visits to deliver hands-on assistance.

This is an engaging position that blends technical problem-solving, customer interaction, and sales.

Key Responsibilities

• Provide service, maintenance, and technical support during field visits and shutdowns.
• Undertake customer visits to promote company’s goods and services
• Train and educate customer operators on safe and correct plant operation.
• Diagnose technical issues and implement effective solutions.
• Manage installations, repairs, commissioning, and ongoing maintenance services.
• Maintain site visit schedules and produce timely service reports.
• Identify opportunities to grow business at customer sites.
• Maintain regular communication and build strong relationships with customers.
• Continuously develop technical knowledge of products and services.
• Follow company procedures, safety protocols, and collaborate with the technical team.

Skills & Experience

• Field service experience in the mineral processing industry.
• Strong troubleshooting, repair, and technical support skills.
• Excellent customer service and communication abilities.
• Team player with initiative, adaptability, and problem-solving skills.
• Proficient with mobile tools and Microsoft Office.
• Flexible to work varying schedules and meet site requirements.

Why Join TAKRAF?

• Be part of a globally recognised engineering group delivering complex solutions for the mining and bulk materials handling industries.
• Take pride in joining a company with 300 yearsof engineering heritage and innovation.
• Work with a highly experienced team, backed by strong local and global support.
• Collaborate with multidisciplinary experts while enjoying real ownership and influence over technical and commercial outcomes.
• Enjoy flexible hybrid working from both the office and home after successfully completing your probation period.
• Access professional growth and development opportunities