Field Technical Support (Engineer), Jakarta

Main Responsibilities:

• Responsible for the maintenance of various medical equipment installed in the designated area, ensuring proper functioning and troubleshooting as needed
• Perform installations of medical equipment when certified and required
• Support the sales team by gathering detailed information on the installed base and monitoring customer satisfaction
• Provide technical assistance and product demonstrations for clients to ensure optimal use of equipment
• Maintain accurate records of maintenance activities and equipment status
• Respond promptly to service calls and ensure timely resolution of technical issues

Experience & Skills:

• Minimum D3/S1 in Electromedic, Electronic, or Instrumentation (STR is an advantage)
• Experience required as an ATEM
• Practical knowledge of electrical and electronic systems, including analysis of wiring diagrams for electric and electronic circuits
• Proficiency in troubleshooting and maintaining complex medical equipment

Benefits:

• In-house and international training opportunities
• Employment and health coverage through BPJS
• Medical reimbursement for outpatient care
• Private health insurance for inpatient care
• Meal and transportation allowance
• Clear career path
• "Fitness Friday": fun weekly team activities (Jakarta only)