Field Technician

Warehouse Technician

Job Summary

As a Technician, you will play a crucial role in ensuring the smooth operation of our

retail and consumer goods operations. You will be responsible for maintaining,

servicing, and repairing equipment and systems that are essential to our daily business

activities. This position is integral to maintaining product quality, operational efficiency,

and customer satisfaction across our retail environment.

Job Description

• Perform preventive maintenance to ensure optimal diffuser performance and prolong

equipment lifespan.

• Diagnose and repair electrical, mechanical, and electronic faults in smart aroma diffuser

systems.

• Inspect, clean, and replace diffuser components such as atomizers, pumps, tubing,

nozzles, and other serviceable parts.

• Respond promptly to technical service requests, warranty claims, and equipment

concerns.

• Conduct routine testing to verify diffuser functionality, scent output, and system

performance.

• Maintain accurate service reports, maintenance records, and installation documentation.

• Educate customers on the proper operation, cleaning, and basic maintenance of their

diffuser machines.

• Coordinate with the Sales and Customer Experience teams regarding installations,

maintenance schedules, and client requirements.

• Ensure all servicing activities comply with company standards and workplace safety

procedures.

• Maintain company tools, spare parts inventory, and service equipment.

• Recommend equipment upgrades, replacement parts, or maintenance solutions that

improve customer satisfaction and system efficiency.

Qualifications

• Proven experience as a Service Technician, Field Technician, Electronics Technician, or

similar technical role.

• Experience in servicing aroma diffuser systems, small appliances, electronics, or similar

equipment is an advantage but not required.

• Knowledge of electrical troubleshooting, preventive maintenance, and equipment repair.

• Familiarity with low-voltage electronic systems and basic mechanical assemblies.

• Proficient in using hand tools, power tools, and diagnostic equipment.

• Ability to read and interpret technical manuals, wiring diagrams, and service instructions.

• Strong analytical, troubleshooting, and problem-solving skills.

• Excellent attention to detail and commitment to delivering quality workmanship.

• Good interpersonal and customer service skills.

• Able to work independently and manage field service assignments efficiently.

• Physically fit and willing to travel to client sites within Metro Manila and nearby provinces

(need one with valid driver’s and motorcycle).

Work Arrangements

• Work Location: Pinagbuhatan, Pasig.

• Work Shift: 6 days a week, (8:00AM to 5:00PM) or (9:00AM to 6:00PM)

• Work Set-up: Onsite

Pay: From Php20,000.00 per month

Benefits:

• Employee discount
• On-site parking

Application Question(s):

• • Years of experience as a technician:

• • Do you have experience troubleshooting electrical, mechanical, or electronic equipment?

• • Do you have experience with preventive maintenance and equipment repair?

• • Are you experienced in using hand tools, power tools, and diagnostic equipment?

• • Do you have experience reading wiring diagrams or technical manuals?

• • Do you have a valid driver's license and motorcycle?

• • Are you willing to travel to client sites within Metro Manila and nearby provinces?

• • Are you willing to work onsite in Pasig City, 6 days a week?

• • Current/Previous Salary:

• • Expected Salary:

• • Reason for leaving your previous/current company:

• • Notice Period/Availability to start:

• • Availability for virtual interview?

• • Active Mobile/Viber Number:

Work Location: In person