Field Technician - Entry Level

Are you a hands-on problem solver who enjoys working with technology, meeting customers, and being out in the field?
Do you have some basic computer repair experience or a passion for learning how technology works?

Amtek is looking for motivated individuals to join our growing technical team. This is a great opportunity for someone looking to start or develop a career as a Field Technician, with training and support provided.

About Amtek

Amtek is a dynamic company delivering high-quality maintenance services to retailers, payment providers, and ticketing system suppliers across Australia. Our expertise ensures the seamless operation of technical equipment for some of the country’s most well-known organisations. Our strong “can-do” attitude and commitment to excellence drive our success and consistently achieve 100% client advocacy.

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The Role

We are seeking an enthusiastic and reliable Field Technician to install, replace, troubleshoot, and maintain electronic equipment at customer locations.

Based at our Brisbane depot in Geebung, this role services customers throughout Brisbane and surrounding areas, with regular travel to locations south of Brisbane, including the Gold Coast. As part of our continued growth, there may also be opportunities to support future expansion into the Gold Coast and Northern NSW regions.

This is a field-based role involving significant daily driving between customer sites. A fully maintained company vehicle, tools, and equipment are provided.

This role is ideal for someone with:

• Basic computer repair or IT experience
• Experience working with hardware, cables, and electronic equipment
• A willingness to learn and develop technical skills
• A practical, hands-on approach to problem solving

Training and support will be provided to help you build your skills and confidence in the field.

Key Responsibilities

• Installing, replacing, and maintaining EFTPOS terminals, POS systems, pin pads, PCs, peripherals, scanner scales, and networking equipment
• Attending customer sites to diagnose faults and complete repairs
• Providing professional and friendly customer service while resolving technical issues
• Completing equipment installations, upgrades, and replacements accurately and efficiently
• Managing assigned jobs from start to finish and ensuring work is completed to a high standard
• Maintaining accurate boot stock records and handling parts and equipment responsibly
• Travelling regularly between customer locations as part of daily field operations

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Requirements

Essential:

• Strong communication and customer service skills
• Basic computer hardware and software knowledge
• Some experience with PC repairs, installations, or technical troubleshooting
• A willingness to learn new technologies and develop technical skills
• Valid Australian driver’s licence
• Ability to pass a medical and police check

Desirable:

• Experience in fault diagnosis and PC hardware repairs
• Experience installing EFTPOS, POS, networking, or electronic equipment
• NMI Certification (6.2 Non-Automatic Weighing Instruments)

If you enjoy working with technology, solving problems, and having a role where no two days are the same, this could be the perfect opportunity to start your career with Amtek.Are you a hands-on problem solver who enjoys working with technology, meeting customers, and being out in the field?
Do you have some basic computer repair experience or a passion for learning how technology works?

Amtek is looking for motivated individuals to join our growing technical team. This is a great opportunity for someone looking to start or develop a career as a Field Technician, with training and support provided.