Field Trainer (Consumer Electronics)

• Conduct comprehensive product training sessions for retail staff across multiple locations, focusing on consumer electronics features, benefits and technical specifications
• Demonstrate products to retail partners and customers, highlighting key selling points and competitive advantages
• Develop and deliver engaging training materials and presentations tailored to different audience levels
• Monitor and assess staff competency in product knowledge and sales techniques, providing constructive feedback and coaching
• Collaborate with the buying and merchandising teams to stay updated on new product launches and promotional campaigns
• Conduct field visits to retail locations to ensure training effectiveness and identify additional training needs
• Track training metrics and prepare reports on staff performance and training outcomes
• Support retail teams in achieving sales targets by addressing product knowledge gaps and sales technique challenges
• Stay current with industry trends, competitor products and consumer preferences in consumer electronics

What we're looking for

• Proven experience in consumer electronics retail, training or sales-related roles
• Strong product knowledge of consumer electronics including mobile devices, computing equipment, home appliances and similar categories
• Excellent communication and presentation skills with the ability to engage diverse audiences
• Demonstrated ability to train, coach and motivate retail staff effectively
• Strong organisational and time management skills with ability to manage multiple training sessions and locations
• Proficiency in using training materials, presentation software and learning management systems
• Ability to travel frequently to various retail locations across Penang
• Knowledge of retail buying practices and merchandising principles is advantageous
• Certification in training or adult learning methodologies would be beneficial
• Fluency in English and Bahasa Malaysia; additional languages are a plus