Field Trainer Specialist

Key Responsibility :

Develop effective and practical training methods to ensure Frontliners fully understand and master Unique Selling Points, product knowledge, and customer approach, as well as the ability to communicate product benefits clearly so consumers can easily understand.

Job Description :

• Minimum 2 years as Frontliner Management.
• Collaborate with brand marketing, medical marketing, and internal training teams to create appropriate and effective syllabus standards.
• Monitor, supervise, and periodically evaluate the compliance knowledge of team trainers and frontliners to ensure they achieve the specified KPIs.
• Conduct market visits and study existing issues in the field to determine strategic steps in program development or appropriate corrective actions.
• Create regular questions related to campaign updates, product ingredients, unique selling points, and communication methods to determine the competency standards of team trainers and frontliners.