Field Training Manager

Essential Duties and Responsibilities:

• Trains, coaches, and develops Certified General Training Managers on properly executing training programs.

• Performs restaurant certifications and partners with DOs and DMs to identify qualified training locations.

• Trains, develops, coaches, and provides follow-up support for GMITs, MITs, and RSC team members.

• Provides written and verbal feedback on the performance of GMITs, MITs, and RSC team members.

• Supports Ops Leaders with the challenging restaurants. (Example: QSC, Leadership, Hospitality, etc.)

• Supports the DMs with transition meetings; GMITs and MITs to home restaurants after training has been completed.

• Supports the company's test rollouts and the system launch of new programs or initiatives.

• Conducts management training classes and other workshops.

• Identifies gaps in training content and materials that need updating to generate higher productivity and safety for team members.

• Collaborates on the updates of all training materials.

• Stays current on all Yoshinoya America operations, training procedures, and programs.

• Supports NROs and manages the selection of the new restaurant opening team members.

• Supports training for new and existing franchise operators. Provides operational and training support for new franchise restaurant openings as needed.

• Meets regularly with Sr. Manager, Field Training for performance conversations and guidance.

• Meets regularly with the Sr. Director, Training and Ops Services, for performance conversations and to stay informed on new projects.

Experience

Required

• 2 year(s): Operations or Training Experience

Preferred

• 3 year(s): Experience developing and presenting training programs and workshops for retail or foodservice

Education

Required

• High School or better

Preferred

• Bachelors or better in Business Administration or related field

Equal Opportunity Employer
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