File Checker (Advice Quality Assessor)

You want to join a growing and in-demand team. You will play a critical part in maintaining high-quality standards, mitigating risk, and supporting our Financial Planners in delivering compliant and client-focused recommendations.

You will bring a methodical mindset, strong attention to detail, and a readiness to learn quickly and make an impact. You will be ready to engage with stakeholders in the business and Compliance, supporting the quality of advice provided to our clients.

Purpose

This role sits within our Advice and T&C teams, responsible for checking client and case files to ensure they meet internal standards, regulatory requirements and firm policies. You will carry out sample checks, validate documentation, identify gaps or issues, and work with colleagues to ensure corrective actions are completed.

We are expanding our team and seeking two roles based in our London and/or Bristol offices.

Accountabilities

You will play a practical role in maintaining file quality and regulatory assurance. Typical responsibilities include planning and performing file checks, reporting findings, and helping drive timely remediation.

• Carry out regular sample checking of client files and case documentation against defined checklists and regulatory requirements.
• Conduct suitability assessments across a range of different products (Pensions, Investments, High Risk products).
• Identify documentation gaps, process deviations or compliance issues and record findings accurately.
• Produce clear, concise reports on findings, providing clear feedback to Financial Planners, and collaborating with the T&C team to highlight training needs.
• Involvement in ad-hoc project work or process improvements (we love people who bring ideas to the table).

Skills and Experience

• Previous experience as a File Checker or file reviewing / compliance monitoring role within a financial planning or wealth management firm
• Strong understanding of UK financial planning regulations and FCA requirements
• Knowledge across pensions, investments, and protection advice
• Excellent attention to detail and analytical skills
• Strong communication skills with the ability to provide clear and constructive feedback
• Diploma qualified (or Chartered status would be advantageous)
• Hold a Pension Transfer Advice qualification or be working towards one
• Equity Release and Long Term Care exams are desirable.

Benefits

• Competitive Pension Scheme - we contribute 6%, you 3%
• 26 days holiday plus bank holidays
• Private Medical Insurance
• Life Assurance (4x)
• Group Income Protection
• Work From Anywhere policy

Our agile working environment means you will engage in varied tasks and projects, keeping work interesting while you build technical skills and progress your career.