Filed Service Engineer

Reemoon is a China-headquartered multinational corporation focused on the R&D and manufacturing of fruit and vegetable electronic sorting machines. Our high-efficiency sorters grade fruits such as navel oranges, lemons, mandarins, peaches, plums, kiwis, apples, cherry tomatoes, cherries, and avocados by weight, color, shape, size, blemishes, and internal quality indicators such as acidity and Brix.

Since 2001, we have independently developed advanced core technologies that meet international standards. This enables REEMOON to provide customers with high-quality products.Reemoon specializes in a full range of technologies to meet the needs of both small-scale production lines and large-capacity commercial operations requiring advanced technical support.

Reemoon is looking for an After-Sales Engineer based in Tauranga New Zealand . If you are interested in this opportunity, please contact me via LinkedIn or send your updated CV to [email protected].

What you'll do

As an After-Sales Engineer, you'll be a critical technical resource and long-term strategic partner for our customers. You will work closely with clients to ensure the successful installation, commissioning, repair, inspection, maintenance, and ongoing optimization of our equipment. Your expertise will help customers maximize the value of Reemoon's solutions while building strong, lasting relationships.

This is an excellent opportunity for someone passionate about machinery and industrial automation who enjoys solving challenging technical problems in the fruit sorting equipment industry.

Key Responsibilities

• Perform maintenance, routine inspections, and servicing of company-supplied equipment.

• Install new equipment, complete commissioning and acceptance, and provide on-site operational training to customers.

• Provide on-site technical support for major company projects.

• Serve as the primary technical point of contact, troubleshooting and resolving complex equipment issues.

• Conduct regular customer follow-ups to monitor equipment performance and address after-sales service requirements.

What you'll bring

• Bachelor's degree in Mechanical Engineering, Automation, or a related field.

• Previous experience as an After-Sales Engineer or in a similar technical service role.

• Extensive experience with automated production lines, particularly fruit sorting equipment, bottled beverage packaging lines, or logistics automation systems.

• Strong communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.

• A proactive, customer-focused problem-solving mindset.

Additional Requirements

• Willingness to travel to customer sites according to business requirements.

• Available to work full-time without restrictions.