Finance Administrator

About IDT

At IDT, we make technology work for people. From solving everyday IT challenges to delivering projects and protecting businesses against cyber threats, we help our clients stay connected, productive and secure. Our teams bring together technical expertise and a human approach, because great IT is as much about the people we support as the systems we look after.

We're not here to simply close tickets. We get to know our clients, take ownership of challenges and find solutions that make a lasting difference. We tackle problems together, share what we learn and look for better ways of doing things. Curiosity matters here, and asking questions is part of getting it right.

As our Finance Administrator, you'll help keep our finance function running smoothly, from day-to-day bookkeeping and invoicing to supporting payroll and credit control. Your accuracy and attention to detail will help ensure our records stay reliable, our clients get timely responses, and the wider business has the information it needs to run well.

Key responsibilities

Bookkeeping and data entry

• Maintain accurate finance records and enter transactions into Xero, ensuring data is complete, correctly coded and up to date.
• Keep supporting documents and records organised, easy to locate and audit-ready.
• Assist with general finance administration, supporting the wider team as workload requires.

Invoices and credit control

• Prepare and process customer invoices and supplier bills accurately and on time.
• Monitor outstanding customer balances, chase overdue invoices professionally and keep records of collection activity.
• Raise billing or payment issues promptly with the appropriate person to avoid delays.

Finance queries

• Respond to customer finance queries in a timely, clear and professional manner.
• Act as an approachable, reliable point of contact for internal finance queries across the business.
• Handle supplier queries promptly, keeping colleagues informed of any issues that could affect delivery or payment.

Payroll support

• Collate overtime, mileage and expense submissions, ready and accurately organised for processing.
• Prepare accurate payroll information, working to monthly deadlines.
• Check that required approvals and supporting documentation are in place before information is submitted.
• Take on additional payroll responsibilities as agreed and training allows, building toward broader payroll ownership over time.

Checks and balances

• Flag discrepancies, unusual transactions or incomplete records before processing.
• Maintain clear, well-organised records of checks and approvals to support audits and good governance.

Systems and process support

• Use Xero and related finance systems confidently and in line with agreed procedures.
• Support NovaBooks queries as they arise.
• Help identify and implement improvements to keep finance processes consistent, efficient and well-documented.

About you

• Essential: You hold a minimum of an AAT Level 2 accounting qualification (or equivalent), this is a mandatory requirement for the role.
• You are highly organised, accurate and comfortable managing multiple tasks and deadlines at once.
• You have strong attention to detail and confidence working with numbers, financial systems and data.
• You communicate clearly, professionally and diplomatically with customers, colleagues and suppliers.
• You work well as part of a team, and know when to ask for guidance or escalate an issue rather than guess.
• You take ownership of your work, are proactive about spotting and resolving discrepancies, and take pride in getting the detail right.

Benefits

• Quarterly team socials, a chance to get together and enjoy time with colleagues outside of work.
• Genuine career development opportunities to build your skills and grow your career.
• Five days of paid sick leave after six months of continuous service.
• Access to an employee assistance programme to support your wellbeing.

Pay: £26,000.00 per year

Licence/Certification:

• AAT Level 2 qualification (required)

Work Location: In person