Finance and Account Executive

About the Role

We are looking for a detail-oriented and proactive Finance & Accounts Executive to join our Finance Team. In this role, you will be responsible for managing the day-to-day finance operations, with a primary focus on accounts receivable, merchant settlements, payment collections, and account reconciliations. You will work closely with internal departments and merchant partners to ensure timely settlements, accurate financial records, and efficient financial processes.

You will play a key role in supporting the company's financial operations by ensuring merchants are settled accurately and on time, outstanding payments are collected promptly, and financial records are maintained with a high level of accuracy. Your work will directly contribute to healthy cash flow, operational excellence, and the continued growth of FoneRewards.

Key Responsibilities

• Manage daily merchant settlement processes and ensure payments are processed accurately and within the agreed timeline.
• Perform accounts receivable functions, including invoice generation, payment allocation, and monitoring outstanding balances.
• Follow up with merchants on overdue invoices, subscription payments, and outstanding balances to ensure timely collections.
• Perform daily, weekly, and monthly account reconciliations between internal systems, bank statements, and accounting records.
• Maintain accurate financial records and ensure all transactions are properly recorded in the accounting system (Bukku).
• Investigate and resolve payment discrepancies, settlement issues, and reconciliation variances in a timely manner.
• Coordinate with the Operations, Sales, Customer Support, and Product teams to resolve merchant payment and settlement-related matters.
• Prepare merchant settlement reports, accounts receivable ageing reports, reconciliation reports, and other finance-related reports as required.
• Support month-end and year-end closing activities by ensuring accounts receivable records are complete and up to date.
• Assist with full set accounting activities and other finance-related tasks whenever required.
• Maintain proper documentation and filing of financial records in accordance with company policies and audit requirements.
• Identify opportunities to improve finance processes and recommend solutions to enhance operational efficiency.
• Provide backup support to other Finance team members when required.

Requirements

• Minimum Diploma or Bachelor's Degree in Accounting, Finance, or a related field.
• Minimum 2–3 years of experience in Finance, Accounts Receivable, Merchant Settlement, or a related role.
• Experience in full set accounting is highly preferred.
• Experience handling merchant settlements, payment collections, account reconciliations, and customer account follow-ups will be an added advantage.
• Hands-on experience with accounting systems such as Bukku or similar accounting software is preferred.
• Strong Microsoft Excel skills are a must, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data reconciliation.
• Good understanding of accounting principles, accounts receivable processes, and financial reporting.
• Strong analytical skills with excellent attention to detail and accuracy.
• Good organisational and time management skills with the ability to prioritise multiple tasks and meet deadlines.
• Good communication and interpersonal skills, with the confidence to communicate professionally with merchants and internal stakeholders regarding payment-related matters.
• Strong problem-solving skills with the ability to identify discrepancies and work collaboratively to resolve issues.
• Able to work independently while contributing effectively within a team environment.
• A proactive, responsible, adaptable, and team-oriented attitude with a willingness to continuously learn and improve.

Why Join Us?

1. Comprehensive training and onboarding
2. Birthday Leave
3. Free Parking
4. Medical, Dental & Optical Benefits
5. Group Insurance Coverage
6. Career progression opportunities