Finance & Accounts - Executive

To manage accurate and efficient collection of patient payments from In-Patient (IP) and Out-Patient (OP) services, ensuring proper billing, receipt generation, cash handling, reconciliation, and adherence to hospital financial controls.

Key Responsibilities

• Collect payments from IP and OP patients/attendants against hospital bills.
• Handle cash, credit/debit cards, UPI, online payments and other approved payment modes.
• Verify patient details, billing information, discounts, deposits and outstanding amounts before collecting payment.
• Generate and issue accurate receipts for all collections.
• Maintain proper custody and security of cash collected during the shift.
• Handle IP admission deposits, interim/final bill payments and discharge-related collections.
• Handle OP consultation, investigation, procedure and other outpatient payments.
• Collect authorized advance payments and ensure correct posting against the respective patient account.
• Process approved refunds and cancellations with proper authorization and documentation.
• Reconcile cash, card, UPI and other collections with the system at the end of each shift/day.
• Prepare and submit daily cashier closing and collection reports.
• Identify and immediately report cash shortages, excesses, incorrect postings or other discrepancies.
• Coordinate with IP Billing, OP Billing, Front Office, Insurance/TPA and Finance & Accounts for payment-related issues.
• Ensure all transactions are properly recorded in the hospital information/billing system.
• Maintain confidentiality of patient and financial information.
• Follow hospital policies relating to cash handling, refunds, discounts, security and internal controls.
• Support internal and external audits by providing receipts, collection reports and supporting documents

Qualifications

• B.Com
• 1 to 3 years of experience in hospital cashiering, accounts