Finance and Administrative officer

Role Purpose

To provide finance, administrative, regulatory compliance and sales support for the Centre’s executive education and SkillsFuture Singapore (SSG)-funded training operations.

The role will support the smooth delivery of training programmes, maintain accurate financial and operational records, coordinate SSG-related administrative processes, and assist the sales and programme teams in managing enquiries, client requirements, course enrolments and reporting.

This is a hands-on, multi-functional role suited to an organised and commercially minded individual who is comfortable working across finance, administration, compliance and business support in a lean team.

Key Responsibilities

1. Finance & Accounts Support

Prepare and process invoices, payment requests, expense claims and supporting financial documentation.

Track course revenue, client payments, trainer fees, programme expenses and outstanding receivables.

Maintain accurate financial records and assist with budget tracking, financial reconciliations and periodic reporting.

Coordinate payment processing with trainers, vendors and clients, ensuring adherence to internal procedures.

Support the preparation of course-level financial summaries and cost reports.

Liaise with the University’s finance team on financial documentation, approvals and related queries.

2. SSG Administration & Compliance

Coordinate administrative processes relating to SSG-funded training programmes, including course registrations, enrolments, attendance records and claims documentation.

Maintain accurate and complete course records in accordance with applicable SSG requirements and the Centre’s internal procedures.

Assist with course submissions, updates, supporting documents and reporting through relevant SSG systems and platforms, including the Training Partners Gateway (TPG), where applicable.

Monitor administrative deadlines and ensure required documentation is submitted accurately and on time.

Support the preparation of records for internal reviews, audits and compliance checks.

Maintain organised records of learner feedback, assessment documentation, trainer information and other required programme evidence.

Keep abreast of relevant procedural updates and escalate potential compliance issues or discrepancies promptly.

3. Sales & Business Development Support

Support the sales team in preparing quotations, proposals, contracts, invoices and client documentation.

Coordinate course enquiries, registrations, enrolment confirmations and follow-ups with prospective participants and corporate clients.

Maintain and update customer relationship management (CRM) records, sales pipelines and enquiry databases.

Assist with lead tracking, sales reports, enrolment updates and follow-up activities.

Coordinate with clients, trainers and internal stakeholders to ensure smooth programme administration and delivery.

Support corporate events, information sessions, executive education programmes and other business development activities.

4. Programme & General Administration

Coordinate training schedules, venues, materials, catering, trainer arrangements and participant communications.

Maintain course calendars, participant lists, attendance records and programme documentation.

Provide administrative support for meetings, events and visiting faculty or corporate clients.

Develop and maintain efficient filing systems, checklists and administrative workflows.

Undertake other operational duties as required to support the Centre’s activities.

Requirements

A good diploma or degree in Accounting, Finance, Business Administration or a related discipline.

At least 2–4 years of relevant experience in finance administration, accounts support, training operations or business administration.

Good numerical ability and proficiency in Microsoft Excel and other Microsoft Office applications.

Strong organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines.

Good written and verbal communication skills, with the ability to liaise professionally with clients, trainers and internal stakeholders.

A proactive, service-oriented and solutions-focused approach to work.

Ability to work independently, exercise sound judgement and contribute effectively within a small team.

Advantageous Experience

Experience with SSG-funded training administration, SkillsFuture claims or the Training Partners Gateway (TPG).

Familiarity with training provider documentation, audit requirements and regulatory compliance processes.

Experience in accounts payable, accounts receivable, invoicing and financial reconciliation.

Exposure to CRM systems, sales administration, event coordination or executive education operations.