Finance & Office Administrator

Finance & Office Administrator

Full-time | Office-based | Newmarket, Auckland

About Crossware

Crossware is a New Zealand software company with customers in more than 60 countries. We develop enterprise email signature solutions used by organisations worldwide. Our team is collaborative, hands-on and committed to delivering exceptional service and innovation.

About the Role

This is far more than a traditional finance administration role. Working closely with the Finance Manager and Managing Director, you will become a key member of the management support team, ensuring our financial, commercial and administrative operations run efficiently.

You will oversee day-to-day finance administration, coordinate customer and supplier contracts, monitor software licence renewals and overages, assist with administration.

Key Responsibilities

·       Support the Finance Manager with daily finance operations.

·       Manage accounts payable and receivable across multiple currencies.

·       Prepare payment runs, bank reconciliations and assist with month-end reporting.

·       Monitor outstanding debtor accounts and professionally follow up overdue invoices.

·       Monitor software licence renewals, maintenance agreements and customer licence overages.

·       Work with the Sales and Finance teams to ensure additional licence usage is invoiced correctly.

·       Prepare quotations, commercial documentation and customer correspondence.

·       Maintain accurate CRM, financial and document management records.

·       Provide executive assistance to the Managing Director including meeting coordination, travel, correspondence and follow-up of action items.

·       Provide general office administration and support across the business.

Skills & Experience

·       Previous accounting and finance administration experience.

·       Strong knowledge of cloud accounting systems (Xero, MYOB or similar preferred).

·       Intermediate to advanced Microsoft Excel and Microsoft 365 skills.

·       Experience with CRM systems.

·       Excellent organisational skills with exceptional attention to detail.

·       Ability to manage multiple priorities and meet deadlines.

·       Professional written and verbal communication skills.

·       High level of discretion and confidentiality.

·       Self-motivated with a proactive approach and strong commercial awareness.

Why Join Crossware?

You'll become an integral member of a small management team within an international software company. You'll work directly with the Managing Director and Finance Manager, gain exposure to international business operations across New Zealand, Australia, Europe and North America, and contribute to projects well beyond a traditional accounts role. This position offers genuine variety, responsibility and opportunities to improve systems and processes.

Recruitment Agencies

Please do not contact us with candidate details. We have a preferred recruitment panel and will contact agencies directly where required.