Finance and Operations Manager

Job highlights

• Essential: Any Graduate
• Customer Experience Feedback: Train Staff - Ensure staff are trained in customer service and continuously improve store performance through feedback. . Health Safety Compliance: Safety Standards - Ensure the store fully complies with health and safety requirements.

Job Title

Finance Operations Manager

Reward Level

Junior Management

Reporting To

Store Manager

Qualification

• Essential: Any Graduate

Key Deliverables

As a Finance and Operations Manager, your focus will be on managing store operations, leading your team, and driving sales. Your key responsibilities include:

• Team Leadership Development: Build a Strong Team - Develop a motivated, high-performing store team.
• Team Leadership Development: Lead by Example - Promote sales opportunities and coach your team to deliver results.
• Team Leadership Development: Team Performance - Manage supervisors and staff with effective coaching, feedback, and regular performance reviews.
• Store Operations Layout: Follow Store Guidelines - Ensure the store layout matches Marks and Spencer's brand standards.
• Store Operations Layout: Seasonal Setup - Make sure the store's seasonal look is executed accurately and on time.
• Store Operations Layout: Staffing Rotas - Plan staff schedules, ensuring key events are well-staffed.
• Sales Performance Management: Drive Sales - Enhance sales by analyzing trends like footfall and conversion rates.
• Sales Performance Management: Achieve Targets - Monitor sales targets and take corrective actions if needed.
• Sales Performance Management: Manage Stock - Ensure smooth and accurate stock processes and reduce losses from damaged goods.
• Customer Experience Feedback: Customer Connection - Build relationships with customers and understand their needs.
• Customer Experience Feedback: Train Staff - Ensure staff are trained in customer service and continuously improve store performance through feedback.
• Health Safety Compliance: Safety Standards - Ensure the store fully complies with health and safety requirements.
• Visual Merchandising: Layout Coordination - Work with the Visual Merchandiser to ensure the store layout and displays are attractive and sequential.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.