Finance Assistant

JOB SUMMARY

The Finance Assistant supports the day-to-day operations of the Finance Department by assisting with accounts payable, accounts receivable, resident billing, collections, financial recordkeeping, and general accounting functions. This position works closely with residents, family members, vendors, staff, insurance providers, and government payers to ensure accurate financial transactions, timely payments, and effective account management. The Finance Assistant must maintain a high level of accuracy, organization, confidentiality, and customer service while supporting various accounting and administrative functions.

PERFORMANCE REQUIREMENTS

Essential functions of billing/accounts receivable process:

• Track and record donations and pledges, issue donation receipts, and maintain accurate donor records.
• Collect, review, code, and process vendor invoices; reconcile statements, resolve discrepancies, and respond to invoicing and payment inquiries.
• Enter and maintain accounts payable invoices in the accounting system and prepare invoice batches with supporting documentation for payment processing.
• Process resident billing for private pay, insurance, Medicare, Medicaid, and other payer sources as      applicable.
• Receive and post customer payments and prepare bank deposits.
• Coordinate and support Recovery Audit Contractor (RAC) and other third-party payor audits.
• Monitor accounts receivable balances and assist with collection efforts.
• Research unpaid claims or invoices and facilitate rebilling when necessary.
• Assist with transitions between resident payer sources and maintain required supporting documentation.
• Maintain resident census and financial records to ensure accuracy and completeness.
• Respond professionally to inquiries from residents, family members, vendors, insurance companies, government agencies, and staff.
• Monitor resident trust accounts.
• Generate reports, account analyses, and other financial information for management.
• Assist with monthly financial reporting and general ledger reconciliations.
• Maintain confidentiality of financial and resident information in accordance with HIPAA and organizational policies.
• Serve as backup support for other finance department functions as assigned.
• Participate in cross-training opportunities within payroll, billing, accounts payable, or other accounting processes.
• Perform other duties as assigned consistent with the nature of the position.

QUALIFICATIONS:

• Associate degree or above in accounting, finance, or related field.

PREFERRED QUALIFICATIONS:

• Minimum 2 years of experience in the billing department of a multi-level senior living organization (Continuing Care Retirement Community).
• Experience in reducing and managing accounts receivable for a healthcare entity.
• Experience working with an EHR system, Insurance, Private Pay, Medicare Parts A & B, and Kansas Medicaid SNF billing.