Finance Expert (AR / OTC)

Main Responsibilities

·       OTC Operations Management: Lead and optimize end-to-end Order-to-Cash operations across a global portfolio, partnering with cross-functional stakeholders to enhance operational effectiveness, deliver service excellence, achieve SLA and KPI targets, and drive sustainable improvements in working capital and cash flow performance.

·       Billing & Invoicing: Oversee the timely and accurate execution of customer billing and invoicing processes, ensuring compliance with contractual terms, regulatory requirements, and internal controls while supporting revenue realization and an exceptional customer experience.

·       Receipting & Cash Application: Drive effective cash application and receivables management by ensuring accurate allocation of customer payments, resolving unapplied cash and payment discrepancies, supporting collection activities, and partnering with customers and internal stakeholders to improve cash conversion and account accuracy.

·       Compliance & Controls: Champion a strong governance and control environment by ensuring compliance with accounting standards, company policies, and regulatory requirements, while mitigating financial risks and promoting operational integrity across OTC processes.

·       Process Improvement & Transformation: Act as a catalyst for continuous improvement by identifying automation and optimization opportunities, leading process standardization initiatives, and leveraging SAP S/4HANA and digital technologies to enhance efficiency, scalability, and operational excellence within the global OTC organization.

Additional Responsibilities

·       Leadership & People: Serve as the first point of escalation and a trusted advisor to the OTC team, providing guidance, coaching, and operational support to ensure effective issue resolution and continuous service excellence. Track outstanding actions, mitigate operational risks, and escalate critical matters to management when required.

·       Audit & Governance Support: Support internal and external audit requirements by providing accurate documentation, timely responses, and ensuring adherence to governance and compliance standards.

·       Transition & Integration Support: Contribute to transition, migration, and process onboarding initiatives, ensuring seamless knowledge transfer and successful integration into the Global Business Services operating model.

·       Other Duties: Undertake additional responsibilities and special projects as assigned by management in support of organizational priorities and business growth.

Professional Experience & Education

·       Bachelor’s degree in accounting, Finance, or a related discipline. Professional Qualification (ACCA/CPA/MIA etc.) is preferred.

·       6–8 years of Accounts Receivable or Finance Operations Experience handling multiple countries.

·      1-3 years of supervisory experience.

·       Hands-on experience with SAP S4 HANA

·       Experience in shared services or corporate finance functions is an advantage.

·       Experience in project management is an added advantage

Technical Skills

·       Advanced Excel capabilities.

·       Familiarity with ERP systems (SAP, Oracle, etc.) is beneficial.

·       Strong understanding of financial statements and corporate finance principles.

·       Experience with Microsoft’s Power platform ecosystem is an advantage.

Soft Skills

·       Excellent analytical, problem‑solving, and critical‑thinking abilities.

·       Strong communication and presentation skills—able to convert data into insights.

·       Detail‑oriented with strong organizational skills.

·       Ability to manage multiple priorities in a fast‑paced environment.

·       Comfortable working both independently and in cross-functional teams.

·       Proficiency in AR modules, Client invoice, and cash application.

·     Attention to details and ability to maintain a high level of accuracy in transaction processing and documentation.