T
Tourlane
Finance Operations
Skills
Salesforce
2 months ago
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Important information
Location:
Berlin, Germany
Work mode:
Onsite
Published on:
11 September 2026
What they need
Who you are
- You successfully obtained a Bachelor degree in a related field
- You work accurately, conscientiously and with team spirit
- You are comfortable with MS Office suite (especially Excel) and cloud based solutions such as Google sheets. Ideally you have worked with Salesforce or a similar tool before
- You are fluent in English, German skills are a plus
- You are an open-minded and flexible person who does not mind a good challenge
- You have an eye for detail and a high standard for the quality of your work
- You effectively prioritize various tasks without losing sight of deadlines
- You have a background in tourism or are eager to learn more about this industry
- And last but not least, a love for travel!
- Rigor, detail orientation, and organization
- Analytical thinking and data-driven decision-making
- Excellent communication and cross-team collaboration
- Proactiveness and solution-driven mindset
- Curiosity, eagerness to learn, and growth mindset
What the job involves
- Contributing to the planning, organization and execution of daily operations
- Working with the accounts receivables team to handle customer billing, refunds, and tracking of customer payments
- Assisting the Finance team with reconciling customer payments and clarifying customer balances
- Monitoring and matching customer payments, ensuring accurate invoice creation, and resolving finance-related customer service issues
- Processing cancellations and addressing customer inquiries related to financial transactions
- Collaborating closely with key stakeholders, such as Sales and Customer Service, to ensure a seamless customer journey
- Supporting additional projects, such as accounting assistance, financial clean-ups, and brainstorming for process optimization
Benefits
- Inclusive environment: bring your whole self!
- Learning & development
- Multiple offerings for mental health wellbeing
- Flexibility to work remotely from almost any country
- Hybrid working model and office in the heart of Berlin
- Fresh fruits, muesli & drinks in the office
- We love having dogs in the office
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