Finance Operations Manager

DUTIES AND RESPONSIBILITIES:

• Serve as a strategic business partner to Directors, Senior Directors, Vice Presidents, Controllers, and functional leaders across Finance & Accounting organizations within Albertsons Companies.
• Develop and maintain strong executive-level relationships with US-based stakeholders to ensure confidence in GBS F&A capabilities and delivery performance.
• Lead governance structures that establish accountability, transparency, and alignment between Manila-based GBS teams and US business partners
• Conduct regular business reviews with stakeholders to discuss operational performance, service levels, customer satisfaction, strategic initiatives, risks, and opportunities.
• Partner with stakeholders to develop service roadmaps, transition plans, transformation initiatives, and future-state operating models.
• Act as the senior escalation point for complex operational, service delivery, and relationship management issues.
• Promote the GBS F&A organization as a value-adding business partner rather than a transactional service provider
• Drive customer-centric service delivery models that improve stakeholder experience and business outcomes.
• Collaborate with enterprise leaders to identify opportunities to transition additional Finance & Accounting functions into GBS F&A.
• Influence decision-making across functions through data-driven recommendations, operational insights, and business case development.
• Ensure alignment between stakeholder expectations, operational capacity, and strategic priorities.
• Lead stakeholder change management efforts associated with system implementations, process redesign, organizational changes, and service transitions.
• Foster a culture of partnership, responsiveness, accountability, and customer service excellence.
• Represent the Finance & Accounting organization in enterprise initiatives, steering committees, and executive forums.

SKILLS:

• Financial Reporting and Internal controls
• General Accounting Principles and Concepts
• Microsoft Excel
• Understanding of month-end, quarter-end, and year-end close processes.
• Familiarity with US GAAP and corporate accounting policies.
• Proficiency in ERP systems such as SAP, Oracle, PeopleSoft, Workday, or equivalent financial systems.
• Working knowledge of Microsoft Office Suite including PowerPoint, Word, and Teams.
• Understanding of reporting and visualization tools such as Power BI, Tableau, or similar platforms.
• Experience with Lean, Six Sigma, or continuous improvement methodologies preferred.
• Knowledge of process documentation, workflow design, and standard operating procedures
• Deep understanding of finance and accounting operations
• Strong leadership and organizational management capabilities.
• Proven ability to lead large teams and multiple service lines simultaneously.
• Expertise in process improvement, automation, and transformation methodologies.
• Strong stakeholder management and executive communication skills.
• Data-driven decision-making and analytical capabilities.
• Experience managing complex organizational change initiatives.

QUALIFICATIONS:

• 8-12+ years of progressive finance, accounting, shared services, or business operations experience.
• Minimum 5+ years of leadership experience managing managers, supervisors, or multiple teams.
• Demonstrated success leading large-scale operational, transformation, and process improvement initiatives.
• Experience in Global Business Services, Shared Services, Retail, or Fortune 500 environments strongly preferred.
• Bachelor's degree in Accounting, Finance, Business Administratrion or related Field.
• MBA, CPA, CMA, or equivalent professional designation preferred.