Finance Operations Senior Analyst, ShopeeFood

About The Team As a Finance Operations Senior Analyst, you will own recurring reconciliation, payout validation, and reporting processes that keep ShopeeFood's Instant and Food businesses running smoothly. You will be a key point of contact for daily cash-control processes affecting driver and merchant payouts, and will help build out new reconciliation processes for ShopeeFood's growing Food vertical. You will collaborate cross-functionally with FP&A, Business Development, SeaFinance, and Regional teams to ensure accuracy, timeliness, and compliance.

Job Description

• Own end-to-end reconciliation across bank, payment gateway, and internal systems, including new reconciliation processes for the business's growing scope (e.g., buyer payment to merchant/partner withdrawal, refunds handling).
• Coordinate withholding tax (WHT) and e-Tax matters with Regional/local Finance, ensuring accurate application and timely resolution of discrepancies.
• Support money collection processes, coordinating with Business Development and Regional Finance on outstanding items.
• Raise and manage Purchase Requisitions (PRs) and Purchase Orders (POs), ensuring compliance with internal procurement policies and approval workflows.
• Perform wallet balance adjustments for merchants and delivery partners, validating balances against source transaction data.
• Prepare recurring administrative reports and management trackers to support business monitoring and decision-making.
• Support month-end and period-end closing activities through data validation and reconciliation.
• Investigate payment, billing, and reconciliation issues, providing timely resolution and recommendations to relevant stakeholders.
• Drive process improvement and automation initiatives to enhance efficiency, accuracy, and scalability of finance operations.

Requirements

• Bachelor's degree in Accounting, Finance, or a related field, with a strong grounding in accounting principles.
• At least 2 years of relevant experience in Finance Operations, Accounting, Reconciliation, or Shared Services.
• Strong Excel and financial modeling skills, with hands-on experience in data validation, reconciliation, and reporting.
• Strong attention to detail and ability to manage recurring, deadline-driven processes with a high degree of accuracy.
• Good analytical and problem-solving skills, with comfort handling large transactional datasets.
• Ability to work effectively with cross-functional stakeholders and manage multiple priorities in a fast-paced environment.
• Familiarity with ERP, procurement, or payment systems is a plus.