Finance Operations Specialist

Finance Operations Specialist

Location: High Wycombe

Hybrid/Permanent

About the role

We are looking for a proactive, highly experienced Finance Operations Specialist to join our finance team. This is a hands-on, operational role with responsibility for delivering our end-to-end Accounts Receivable (AR) process, improving customer invoicing efficiency and driving automation across our order-to-cash workflows.

You will play a key part in connecting our Sales, Operations, Vendor Management and Finance teams, ensuring invoices are processed accurately, payments are received on time, and billing issues are resolved efficiently.

We're looking for a confident self-starter who can take ownership from day one, challenge existing processes and identify opportunities to reduce manual work through automation. You'll also be comfortable picking up the phone to resolve customer queries, build relationships with accounts payable teams and support healthy cash flow across the business.

What you'll be doing?

• Delivering and improving the end-to-end Accounts Receivable process, ensuring customer invoices are accurate and issued promptly.
• Proactively managing outstanding invoices, sending payment reminders and contacting customers directly to secure payments within agreed terms.
• Monitoring payment performance and outstanding balances to support cash flow and reduce Days Sales Outstanding (DSO).
• Investigating billing discrepancies, resolving customer queries and working with internal teams to prevent recurring issues.
• Contribute to implementing automation to reduce manual administration and improve efficiency.
• Streamlining order-to-cash workflows, working closely with Sales, Account Management, Operations and Vendor Management.
• Maintaining accurate records of customer communications, invoice statuses and payment commitments.
• Providing regular updates on outstanding invoices, payment performance and process improvements.

What are we looking for?

• A proactive, self-motivated individual who takes ownership and can hit the ground running.
• Someone who is confident picking up the phone to speak with customers, resolve billing queries and secure outstanding payments.
• A problem-solver who can investigate discrepancies, identify root causes and find practical solutions.
• Someone who enjoys improving processes, challenging existing ways of working and finding opportunities to automate manual tasks.
• A strong communicator who can build effective relationships with customers and stakeholders across the business.
• An organised and analytical individual who can manage competing priorities while maintaining accuracy.
• Someone comfortable working autonomously, driving improvements and taking responsibility for delivering results.

Our Requirements

• At least five years' experience in finance operations, accounts receivable or credit control.
• Proven experience managing customer invoicing, payment collections and outstanding balances.
• Demonstrable experience improving processes and implementing automation or workflow efficiencies.
• Strong analytical, problem-solving and communication skills.
• The ability to work independently, manage priorities effectively and collaborate with teams across the business.

Other skills/qualifications - (Desirable, not mandatory)

• Experience with Xero, Salesforce and Dealhub
• Experience with automation tooling
• Experience working within a technology, software or cybersecurity reseller environment

About Saepio

Cyber security isn't an add-on to IT. It's a specialist discipline.

That's why modern UK organisations separate the teams who run systems from those who protect them. And it's why they choose Saepio.

We're one of the UK's most recognised cyber specialists and an NCSC Assured Service Provider, working with over 1,000 organisations who trust us to help them:

Cut through noise and see their real risk

Align policy, people and technology into one coherent strategy

Mature security operations without adding unnecessary complexity

Build cyber resilience that stands up to real-world pressure

We partner with the most advanced security platforms in the market and deliver high-impact events, campaigns and thought leadership that place Saepio at the centre of the UK cyber conversation.

What do we offer

• Having a happy and healthy team provides the foundation for our energy and drive
• 25 days annual leave plus additional half days for a 'Duvet morning' and your birthday (FTE)
• BUPA Premium Health Insurance covering pre-existing conditions
• Life Insurance
• Critical Illness Cover
• Royal London Pension Plan
• Strong learning and development culture to help you excel
• International incentive trips for high performers
• Fantastic social events e.g. Family Fun Day, Quarterly socials, Festive Party
• Quarterly company-wide recognition events e.g. lunch at Michelin star restaurants

To be eligible for this role, you must have the right to work in the UK on a permanent basis (e.g., Indefinite Leave to Remain or UK/EU Settled Status). Unfortunately, we are unable to provide visa sponsorship at this time.