Cleveland Community College
Financial Aid Analyst
Skills
1 month ago
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Important information
Salary:
$40,668 – $61,002 / year
Location:
Shelby, NC, USA
Work mode:
Onsite
Published on:
1 October 2026
What they need
Perform a variety of technical and administrative support tasks in the maintenance and management of the financial aid process and for providing technical assistance and information to students, staff, and the public. Determine eligibility and award financial aid to students in accordance with federal, state, and institutional guidelines, policies, rules and regulations.
Essential Duties Summary
- Counsel students with the financial aid application process and advise students regarding available programs and services
- Assist with the maintenance of accurate and confidential financial records on students in compliance with federal, state, and institutional requirements.
- Assist in the financial aid satisfactory academic progress policy evaluation and preparation of student notifications each semester.
- Assist with the verification process which includes helping students and parents resolve outstanding issues and obtaining required information and documentation.
- Assist with processing financial aid records and identifying missing items and eligibility.
- Assist in final determinations regarding Special Circumstances.
- Assist with administering the State childcare program.
- Assist with administering the Federal Work-Study program; coordinate with departments regarding hiring and allocation of funds with periodic oversight from Director; track progression of work-study budget throughout the year and keep Director updated on remaining funds.
- Assist in the completion and preparation of award notification.
- Coordinate all State grants, including certifications, budgetary monitoring, and reconciliations with periodic oversight from Director.
- Perform enrollment verifications for Financial Aid students.
- Perform Identity/High School Completion Verification requirements for Department of Education.
- Assist with registration, graduation and other College-related duties.
- Participate in professional and staff development opportunities.
- Actively participate in Student Affairs planning, evaluation, and program review.
- Treat students and colleagues respectfully, speak to others courteously, and behave in such a way that creates a workplace environment that is marked by trustworthiness, honest but polite communication, and interpersonal interaction that are both personally cordial and professionally appropriate.
- Serve on committees as required.
- Perform other duties as assigned and other related duties incidental to the work described herein.
Salary Range
Based on experience. Starting salary range $40,668- $61,002.
Required Qualifications
Required Qualifications
- Bachelor’s degree from a regionally accredited institution.
Skills and Abilities
- Ability to work or meet in the evenings and/or on weekends, with advanced notice.
- Ability to provide leadership in anticipating and responding to change.
- Ability to work effectively and collegially with others.
- Ability to use productivity software, including a general knowledge of word processors and spreadsheets, the ability to send and receive email, and to complete and submit electronic forms.
- Employees are expected to perform essential computer skills (log on/off a computer, manage and organize files, print/scan forms using a copier, maintain and recall secure passwords and change password(s) routinely per College procedures).
- Excellent oral and written communication skills.
- Provide exceptional customer services with people internal and external to the institution.
- Effectiveness in the following College organizational competencies:
- Translating College purpose, values, and vision into organizational action
- Collaborating and facilitating
- Creating and innovating
- Anticipating and responding to change
- Providing vision and leadership
- Familiarity with and appreciation for the mission of a comprehensive community college.
- Flexible and adapts to change.
- Ability to multi-task with multiple departments and activities of others.
Preferred Qualifications
- A minimum of 3 years of pre-qualifying experience.
Physical Demands
ADA requirements for this position include critical thinking skills with the ability to process information, analyze data, make assessments, and exercise good judgment to make decisions; possess ease of mobility within the work environment and other areas of campus; and effective use of all forms of communication (oral, visual, auditory), including use of computers. Be able to lift weights up to 10 pounds on a regular basis.
Posting Detail Information
Posting Number
S192P
Open Date
09/30/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
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