Financial Assistance Coordinator

NJV School Management Board is seeking a dedicated and detail-oriented Financial Assistance Coordinator to manage the end-to-end financial assistance process for NJV students, from application intake and verification through award disbursement and renewal.

The role will ensure that students and families receive clear and timely guidance on available financial support while maintaining accurate and confidential records and coordinating with academic and finance departments.

Key Responsibilities

• Manage the complete financial assistance application process, including intake, verification, processing, and renewal.
• Liaise with relevant scholarship and financial assistance programs on behalf of eligible students.
• Maintain accurate and confidential records of financial assistance recipients, award amounts, and renewal status.
• Guide students and families regarding available financial assistance and scholarship opportunities.
• Monitor financial assistance utilization against the approved budget and prepare regular reports for management.
• Ensure compliance with donor and funder reporting requirements related to financial assistance.
• Coordinate with academic and finance departments to align financial assistance decisions with enrollment and billing cycles.
• Perform any other duties assigned by the Reporting Manager.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Finance, Social Sciences, or a related field.
• 2–3 years of relevant experience in financial aid administration, case management, student support, or a related field.

Key Skills & Competencies

• Strong attention to detail and accurate record-keeping.
• Familiarity with confidentiality and need-based assessment processes.
• Clear communication with students and families on sensitive financial matters.
• Basic budget monitoring and reporting.

Key Performance Indicators (KPIs)

• Average application processing turnaround time.
• Accuracy and completeness of financial assistance records.
• Number of students supported per term.
• Renewal/retention rate of financial assistance recipients.

Work Location: In person