Financial Partnership Manager

Key Responsibilities

1. Develop and maintain partnerships with banks, financial institutions, card issuing partners, acquiring institutions, crypto liquidity providers, payment service providers and other upstream financial infrastructure partners.
2. Support the company’s channel needs for multi-currency FX, cross-border collections and payouts, account infrastructure, card issuing and acquiring businesses.
3. Communicate with external partners to understand their capabilities, pricing, compliance requirements, onboarding process and integration requirements.
4. Prepare and follow up on onboarding documents, due diligence materials, business introductions, cooperation proposals, pricing discussions, contracts and implementation progress.
5. Coordinate internally with product, technology, compliance, operations and management teams to move partnership projects forward.
6. Actively identify issues, bottlenecks and missing requirements during partnership development and onboarding, and proactively find practical solutions through communication with multiple parties.
7. Maintain existing partner relationships and improve cooperation stability, response efficiency and business support quality.
8. Research new market opportunities, financial channels, regional partners and industry developments in banking, payments, card issuing, acquiring, account infrastructure, stablecoins and cross-border fintech.

Requirements

1. Bachelor’s degree or above. Majors in finance, computer science, economics, international business, information systems, management or related fields are preferred.
2. Strong English listening and speaking skills, with the ability to communicate confidently in business meetings and daily partner discussions.
3. Strong communication skills, learning ability, logical thinking and information organisation skills.
4. Proactive problem-solving mindset. The candidate should be able to identify problems early, think from multiple angles, coordinate different parties and actively find ways to resolve issues.
5. Goal-oriented and execution-driven, with the ability to follow up continuously until cooperation projects are completed.
6. Strong sense of responsibility and ability to work across different teams, countries and business cultures.
7. Interest in fintech, cross-border payments, digital banking, account infrastructure, stablecoins, card issuing, acquiring and financial technology.
8. Prior experience in banking, payments, fintech, crypto, cross-border business, business development, channel partnerships or financial services is preferred.
9. Candidates without direct crypto or payment experience may also apply, provided they demonstrate strong potential, learning ability, communication skills and long-term growth motivation.

What We Value

We are looking for someone who is:

1. Proactive – able to take initiative and push things forward instead of waiting for instructions.
2. Resourceful – able to think of different ways to solve problems and coordinate resources from multiple parties.
3. Strong in communication – able to clearly explain business needs and build trust with external partners.
4. Fast-learning – willing to quickly learn about banking, payments, FX, card issuing, acquiring, stablecoins and fintech infrastructure.
5. Problem-solving oriented – able to identify issues, analyse root causes and follow through until a practical solution is found.
6. Goal-oriented – focused on partnership delivery, channel implementation and business results.
7. Long-term minded – interested in building a career in fintech, cross-border finance and digital financial infrastructure.

What We Offer

1. Competitive remuneration, above the average market level in Malaysia. The final package will be determined based on experience and capability.
2. Training and development opportunities in fintech, cross-border payments, multi-currency accounts, stablecoins, card issuing and acquiring.
3. Direct exposure to banks, payment institutions, card partners, acquiring institutions, crypto liquidity providers and global fintech infrastructure partners.
4. A practical learning environment suitable for candidates with high potential and strong motivation.
5. Opportunity to work in Kuala Lumpur and participate in the development of an international fintech infrastructure business.

Preferred Qualifications

The following experience or skills will be considered a plus:

1. Experience in banks, payment companies, fintech companies, crypto companies, cross-border trading companies or internet finance companies.
2. Experience in business development, institutional partnerships, channel partnerships, account management, project coordination or operations support.
3. Basic understanding of cross-border collections and payouts, multi-currency accounts, card issuing, acquiring, stablecoins, USDT/USDC or crypto liquidity.
4. Ability to conduct business meetings, email communication and document preparation in English.
5. Basic technical understanding and ability to communicate with product and technical teams on API, system integration and channel requirements.