Financial Services Manager

The FSM is responsible for developing and managing the Company’s automotive financial services ecosystem to drive vehicle sales, increase finance penetration and sales conversion, and maximize sales profitability. The role will build and manage strategic partnerships with banks, finance and leasing companies and other financial-service providers, negotiate competitive financing programs, enable the Sales team with effective financing solutions, and ensure strong controls, compliance and customer experience while continuously identifying opportunities to strengthen the Company’s financing proposition. Act as the commercial link between the Sales Department and external financing partners.

Responsibilities:

1. Support Sales Managers & Sales Consultants with suitable finance and leasing solutions.

2. Coordinate finance applications with partners & resolve issues affecting approval, vehicle delivery.

3. Monitor penetration, approval ratio, conversion, turnaround time and partner service levels.

4. Conduct regular business reviews with providers and follow up agreed actions.

5. Prepare monthly dashboards and forecasts for the EVP.

6. Train the Sales Department on partner products, eligibility criteria and current campaigns.

7. Ensure agreements and sales-finance activities follow approved company governance and applicable requirements.

8. Establish relationships with decision makers within banks and finance companies, including relationship managers, credit teams, product heads and senior management.

9. Lender performance management

10. Develop and monitor F&I revenue, monitor revenue generated through Financial arrangement, identify opportunities to increase revenue, monitor bank commission etc.

Qualifications

• Bachelor degree in Business Administration, Finance, Banking, Marketing or related discipline; relevant automotive F&I or banking certification is an advantage.