Financial Support Analyst

Optomi, in partnership with a leading metals manufacturing company, is looking for a Support Analyst - Finance to join the Business Technology team.

Position Summary: The Support Analyst will provide day-to-day business support related to accounting and finance activities in Oracle EBS and related tools. This role is critical due to the recent retirement of the primary AR Support Analyst and the team's current short-staffed status. The analyst will work closely with division personnel to troubleshoot financial transaction issues, manage ticket queues, and improve user experience.

What the right candidate will enjoy:

• Opportunities for professional growth and learning
• Collaborative team environment
• Being part of a high-priority, impactful role

What type of experience does the right candidate have:

• Strong hands-on Oracle EBS Financials experience
• Extensive Oracle Accounts Receivable expertise
• Real-world enterprise Oracle support experience

What the responsibilities are of the right candidate:

• Support Oracle EBS Financials, focusing on Accounts Receivable
• Manage and resolve issues from a ticketing queue
• Investigate operational and financial system issues
• Perform root cause analysis and assist users with Oracle-related problems
• Coordinate with development teams on complex issues