Fine Dining Server PT

Job summary:

Provide exceptional service and hospitality in an upscale dining venue. Apply a high level of service recovery and attention to detail throughout the dining experience. Creates an enjoyable and safe dining experience for residents and guests in accordance with Lenbrook dining and current applicable federal, state, and local regulatory guidelines and standards.

Essential functions of the job:

• Demonstrate superior service techniques and style.
• Set the tone for servers, and act as a role model for our team.
• Ability to anticipate the needs and desires of residents and guests.
• Commitment to team service and supporting all associates.
• Advanced knowledge of wine and spirits
• Ability to effectively communicate specials, allergies, and descriptions of menu items.
• Advanced knowledge of POS system
• Advanced knowledge of food preparation and ingredients.
• Follow all safety and sanitation rules and regulations.
• Promote a clean, safe, and neat environment.
• Knowledge of fire safety procedures; assist with evacuation of residents if needed.
• Maintain confidentiality of residents’ personal and medical record information.
• Always adhere to Lenbrook rules and dress code.
• Other duties as assigned.

Skills and aptitude required:

• A minimum of 3 years’ front-of-the- house experience.

• Must be very detail oriented.

• Ability to effectively present menu items and selections

• Must have a polished appearance and mannerisms.

• Ability to be organized while multi-tasking.

• Ability to read, write, speak, and understand English.

• Exceptional communication and interpersonal skills

• Must be able to demonstrate a high level of sensitivity and interest in people, especially older adults.

• Must have patience, tact, and cheerful disposition.

Physical requirements:

• Ability to lift and carry a minimum of 40 pounds.
• Ability to walk and stand for extended periods of time.
• Sufficient manual dexterity to operate a fire extinguisher

Education and experience required:

• High school diploma or GED
• A minimum of 3 years’ experience in upscale dining atmosphere preferred

General information:

• All requirements of this position are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.
• Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, the employee will possess abilities or aptitudes to perform each duty proficiently.
• This document does not create an employment contract, implied or otherwise; Lenbrook is an at-will employer.