Fire Drill Conductor

Altus Fire & Life Safety is a full-service fire and life safety services platform. We offer a complete suite of solutions, from the design, engineering, installation, and servicing of state-of-the-art fire and life safety systems to training, consulting, crisis management and business continuity services.
Croker Fire Drill Corporation, an Altus Fire & Life Safey Company, located in Springfield, MA is looking for a Fire Drill Conductor to join our team! This position completes services (including drills and training) throughout an assigned portfolio of accounts, enabling buildings to maintain compliance with applicable codes, rules and regulations.
We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our team members.

Responsibilities

• Maintain/service an assigned portfolio of facilities providing a full range of fire prevention and life safety training to long-term care, assisted living, personal care homes and medical treatment centers
• Schedule and assist building in conducting drills in accordance with NFPA and Authority Having Jurisdiction (AHJ) (Fire, Elopement, Emergency Preparedness Exercise/Drill, etc.)
• Upon conclusion of drills, document and/or provide critique
• Schedule and perform in-service (training) sessions of facility employees, residents, etc. as it relates to fire and non-fire emergencies
• Collaborate with Croker administrative team to deliver an overall positive customer experience
• Responsible for keeping current clients satisfied and delivering exceptional customer service
• Maintain in-depth knowledge of the industry, providing guidance on codes and compliance
• Advise clients on proper recordkeeping requirements relevant to Croker’s scope of services
• Provide Croker Office with any known deficiencies within a building which fails to meet existing code regulations (relevant to Croker’s scope of services) or may pose a risk/compromise the safety of building occupants
• Ensure timely completion of work
• Performs other related duties as assigned and/or requested

Skills & Qualifications

• Minimum of 5 years of experience in fire protection or safety, emergency services or industry relevant experience is preferred (i.e.: first responder, fire inspector, fire instructor)
• Capability to work independently and in a group environment
• Strong presentation and interpersonal skills
• Excellent verbal and written communication skills
• Strong public presence and professional image
• Exceptional customer service and support skills
• Time management and punctuality
• Poise with self-confidence dealing with a variety of people
• Keen awareness of existing conditions
• Adapt to variant building environment