Fire Extinguisher Technician

Are you an experienced remote, in the field working professional that is looking for a new opportunity in a growing company?

Do you want to work for the company that supports development and offers a professional training program?

We are looking for Technicians to work within West Midlands (Birmingham) region

Job Summary
We are seeking a Service Technician to carry out fire extinguisher installations, surveys, repairs and maintenance that complies with the associated regulatory Standards and industry best practice. This would include building and maintaining an excellent relationships with our clients and demonstrating high standards of customer service that support the organisations culture.

Note to all applicants: We will only consider candidates who can demonstrate prior experience with fire extinguishers (made up of minimum 50% of the role) and/or who hold valid BS5306 certification (or equivalent)

We are looking for candidates that have experience working remotely in the field, unsupervised and able to manage own workload and deliver products or services to customer satisfaction. You will have previous experience servicing, commissioning and maintaining portable fire extinguishers. You will also hold relevant qualification in servicing portable fire extinguishers.

Duties include but are not limited to:

• Covering a regional area with occasional support to our wider National team
• Work closely with clients to provide equipment and advice that support the client’s business and requirements
• Installation, service and remedials of Fire extinguishers, ancillaries and signage.
• Carry out and follow specific contract instructions
• Use of a PDA to record all works completed, we are a paperless operation!
• Deliver high level customer service demonstrating technical competence and delivering to the customers needs
• Maintain vehicle and lockup to a high standard of cleanliness
• Participate in vehicle checks, stock checks and audits as required.

You will be required to work remotely over a set geographical location and will be able to prioritise and manage workloads. Occasional nights away from home may be required to cover other regions.

What we offer

As well as working alongside a supportive team and fully funded Academy Training, we offer:

• Competitive salary - £32,445 base per annum.
• £1,500 joining bonus for experienced and qualified Extinguisher Technicians
• 22 + 8 bank holidays annual leave allowance
• Full uniform
• Company van (for business use only)
• All required tools
• PDA
• Company Pension
• Generous referral programme (up to £3,000 per successful referral)
• Commission scheme (OTE with base salary - up to £38,000 or possibly higher!)

Suitable candidates will have the below:

• Previous experience in working with Fire Extinguisher industry
• Working in Service Industry roles with direct customer contact.
• Working remotely without supervision from the head office environment.
• Understanding of Quality standards.
• Present to Customers complex information clearly and concisely.
• Possess good communication and Interpersonal skills necessary to sustain effective relationships with other Firemark colleagues and our external customers and suppliers.
• Ability to work to deadlines with flexibility and enthusiasm.
• Ability to use power tools.
• Able to carry/lift fire extinguishers, tools and equipment as required.
• Cover long distances between extinguisher points.
• Carry out detailed site surveys using measuring equipment

You will require enhanced DBS clearance for this role and valid full UK driving licence (manual)

Job Type: Full-time

Pay: £32,445.00 per year

Benefits:

• Bereavement leave
• Company car
• Company events
• Company pension
• Free flu jabs
• Referral programme
• Sick pay

Application question(s):

• Do you have at least 2 years of experience working remotely, in the field?

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 2 years (preferred)
• Technical support: 2 years (preferred)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 100% (required)

Work Location: On the road