Firm Support Specialist I

Firm Support Services at Forvis Mazars keep the firm running smoothly by delivering essential administrative support. Their work ensures operational efficiency, allowing teams to focus on their core goals. By maintaining a professional, well-organized environment, they play a key role in advancing the firm’s mission and success.

What You Will Do:

As a Firm Support Specialist, your key role is to create a welcoming and professional first impression by greeting clients and guests who arrive at our Forvis Mazars office. Additionally, you will assist our partners and staff in various administrative capacities. Timely arrival and effective communication skills are necessary along with a dedication to providing unmatched client service.

• Answering calls and greeting clients and guests at the front desk
• Coordinating outgoing and incoming mail, including mail and fax distribution
• Maintaining FedEx/UPS and other supplier accounts
• Maintaining common spaces (e.g., meeting rooms, lobby, break room, etc.)
• Coordinating conference room schedules and preparing for meetings
• Assisting in other administrative functions (filing, typing, proofreading, tax processing support, etc.)
• Coordinating meal delivery and events for the office
• Other duties as assigned

Minimum Qualifications:

• A High School Diploma or equivalent, Additional college education preferred
• Previous work experience in a professional office environment
• At least 2 years of experience answering a multi-line phone system
• Proficiency with Microsoft Office Suite and Adobe programs
• Excellent customer service and communication skills
• Attention to detail and strong organizational skills while working under target dates
• Ability to manage projects and is a self-starter
• Flexibility in work hours; full-time during extension season which is from August to October and January through April, part-time during off season (8AM-1PM)

Preferred Qualifications:

• AI proficiency in optimizing work performance