First Impression Coordinator Springfield

Description:

Are you someone who naturally makes others feel welcome, heard, and cared for from the very first interaction? Do you thrive in a fast-paced, team-oriented environment where your role truly matters? If so, we’d love to meet you. At Ozarks Elder Law, we are proud to be a trusted and respected elder law practice dedicated to protecting and supporting our clients and their families. Our team is known not only for professional excellence, but for compassion, kindness, and genuine human connection. As our First Impression Coordinator, you will play a critical role in shaping every client’s experience from the moment they reach out to us.

What You’ll Do

As the first point of contact for clients, family members, and prospective clients, you will:

• Welcome and assist visitors with warmth and professionalism
• Manage incoming phone calls with care, clarity, and efficiency
• Answer phones to coordinate and schedule appointments using our intuitive, user-friendly systems
• Ensure smooth communication and flow of information throughout the office
• Support clients by listening attentively and helping guide them to the right resources
• Assist clients with credit card or debit card payments

What We’re Looking For

We’re seeking someone who brings both skill and heart to their work:

• Exceptional interpersonal and communication skills
• A natural ability to listen, empathize, and respond thoughtfully
• Strong organizational abilities and attention to detail
• Comfort with technology, including phone systems and learning new software platforms
• A positive, team-oriented mindset that values kindness, respect, and collaboration

Why Join Ozarks Elder Law?

• Be part of a highly regarded firm making a meaningful difference in people’s lives
• Work alongside a supportive and caring team
• Enjoy a collaborative, fast-paced environment where your contributions matter
• Help create a welcoming and reassuring experience for every person who contacts our firm
• We offer a full benefits package for all full-time employees.

If you’re ready to be the friendly voice and welcoming face that sets the tone for exceptional client care, we encourage you to apply.

Requirements:

• Great interpersonal skills on the phone and in person.
• Great phone and computer skills.
• Enjoys helping and supporting people especially older adults.
• Likes keeping things neat and organized.
• Enjoys handling a lot of different projects or people at any one time. Good at multi-tasking.
• Law office experience is a plus.