First Report Representative (On-Site)

Summary

Responsible for receiving and entering first reports into claim system and sending associated correspondence for Claims Departments.

Essential Duties & Responsibilities

• Index mail.
• Input new losses into Claims System.
• Add/Transfer new losses, claim units.
• Complete ISO claim searches.
• Send claim correspondence.
• Receive, make and transfer phone calls.

Other Duties

• Overtime required periodically.

Qualifications

• Insurance Claims Knowledge; a basic understanding of the type of claims generated from a car accident.
• Ability to read a police report.
• Excellent Customer Service skills.
• Ability to handle high call volume.
• Ability to multitask.
• Knowledge in Microsoft Suite, Outlook, Word and Excel.
• Ability to use imaging system.
• Work well in a team environment.

Please note that this is a100% on-site position located in Long Island City, NY