FIS OPF Techno-Functional BA

Job Title

Creates, compiles, utilizes feedback to improve documentation and delivers technical documentation to clients with the required standards. Perform writing tasks for complex technical documents, such as user manuals, installation manuals, help documents, and tutorials. Requires effective planning, scheduling, researching, and writing skills. Interviews business analysts, programmers, engineers, developers, and other technical personnel; reads previous documentation and design notes and uses computer-based training or company technical products to gather and research technical information for use in more complex documentation.

Skills And Knowledge

• Familiar with API and Software Development Kit concepts
• Thorough knowledge of information mapping concepts
• Skill in investigation and analysis
• Skill in preparation of written material
• Proficient with the following software: DITA & Astoria, Microsoft (Word, Excel, PowerPoint, Visio); Adobe (Acrobat Professional, Robohelp) Jira, and SharePoint.
• Skill in business communication and training
• Skill in evaluation of documentation
• Skill in production and quality control
• Skill in publishing system operation