Fitness Manager

Job highlights

• Establish a flexible and skilled workforce through multi-skilling,multi-tasking,and efficient shift planning
• Apply for and maintain necessary licenses and permits required for operating the fitness center in accordance with legal regulations
• Fitness Certification,Graduation in any field
• Certification from recognized institutes in the field of fitness
• WORK EXPERIENCE .

PURPOSE
This position is responsible for leading the day-to-day operations and strategic execution of the Fitness Department at the assigned location. The incumbent will manage all aspects of fitness offerings, team performance, member experience, and operational efficiency. The role requires close coordination with internal stakeholders to align the departments objectives with the club s broader vision of delivering luxury wellness experiences. The Fitness Manager is expected to build a motivated and service-oriented team while continuously enhancing fitness outcomes and member satisfaction.

KEY ORGANIZATIONAL RELATIONSHIPS
Reports to: General Manager Club Operations
Positions Reporting to: Personal Trainers, Group Exercise Trainers, Physiotherapist, Reception staff.
Interacts with:
External Members / Guests, Vendors, Consultants, Service providers, Authorities
Internal Managers, Supervisors, Staff & Contractual staff.

KEY RESPONSIBILITIES
Driving Operational Excellence
Oversee day-to-day operations of the fitness facilities, ensuring adherence to SOPs, hygiene, safety, and service quality standards.
Implement new fitness projects and programs in coordination with the Ops Head, including rollout, training, and ongoing evaluation.
Ensure optimal deployment of equipment and energy efficiency through structured maintenance and utilization plans.
Embrace new technology and innovations in equipment and digital solutions to enhance operational productivity and user experience.
Monitor department performance, utilities, and payroll costs to remain within budgetary guidelines while maintaining service excellence.

People Management
Lead hiring, training, and performance development of the fitness team; conduct monthly fitness audits at each club location.
Establish a flexible and skilled workforce through multi-skilling, multi-tasking, and efficient shift planning.
Foster a culture of motivation and service excellence to enhance member satisfaction and staff productivity.
Ensure grooming, conduct, and hygiene standards are followed by the team at all times as per club policies.
Maintain effective communication with Club Manager/General Manager to align departmental objectives and resolve issues promptly.

Applied Learning
Guide staff through SOPs and operational procedures, ensuring consistent delivery through structured training and on-the-job coaching.
Schedule and lead new member orientations covering documentation, facility familiarization, and club onboarding protocols.
Offer ongoing guidance to members on their fitness programs, making adjustments and providing encouragement as needed.
Keep the team updated with the latest health, fitness, and recreational research to promote professional growth.
Conduct regular service and process evaluations, ensuring that team learning is continuously applied to improve performance.

Business & Financial Acumen
Track and control departmental expenses including payroll, utilities, and operating costs to align with the approved budget.
Manage procurement, stock control, and maintenance of all fitness equipment and supplies, ensuring timely replenishment and functionality.
Apply for and maintain necessary licenses and permits required for operating the fitness center in accordance with legal regulations.
Maintain accurate records and documentation related to operations, equipment, memberships, and audits.
Support membership sales and promotional initiatives to drive retention and revenue from fitness offerings.

Leadership & Executive Presence
Represent the fitness function in club meetings and cross-functional initiatives, supporting the club s strategic and member-centric goals.
Proactively ensure a clean, safe, and motivating fitness environment by coordinating timely repairs and upkeep.
Provide exceptional customer service to members by addressing concerns, recommending programs, and enhancing their engagement.
Lead by example through strong personal conduct, high visibility on the floor, and active member interaction.
Initiate and support projects and assignments as directed by senior leadership, maintaining professionalism and accountability.

Occupational Health & Safety Responsibilities
Implement HSSE practices and ensure systematic risk assessment and mitigation.
Train staff in fire safety, first aid, hazard awareness, and emergency procedures.
Investigate and log incidents; implement corrective/preventive actions.
Ensure audit compliance and readiness of Local Management System (LMS).

JOB REQUIREMENTS / HIRING PROFILE

QUALIFICATIONS

Fitness Certification, Graduation in any field
Certification from recognized institutes in the field of fitness
WORK EXPERIENCE

Minimum 8 years of experience in Fitness across countries
Managerial experience of handling big TEAM size

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.