S
Sanjivani Edge
Five9 Architect
Skills
Testing & QAAICRM
2 months ago
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Important information
Contract type:
Permanent
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
25 August 2026
What they need
Required Skills :-
- 8–12+ years architecture or solution design experience
- Expertise with contact center systems (Five9/WFA, CRM, LP)
- Handson design of APIs, data pipelines, and cloud integrations
- Experience implementing AI Assist, Auto QA, or Voice/Email AI capabilities
- Knowledge of Verint WFM forecasting/scheduling models
- Experience implementing Five9 Work Flow Automation
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