Fixed Term Customer Service / Checkout Operator Hornby

Smith's Mitre 10 Mega is a family-owned and operated Christchurch business which strives to offer exceptional customer service to every customer every time. As a diverse and growing company, our vision is to provide high-quality products, exceptional value, and expert advice, ensuring our customers enjoy a seamless and affordable DIY experience.

This is your opportunity to join our Hornby store and work alongside our continually growing 230 team members as we strive to make our store a number one shopping destination for all trades and DIY enthusiasts.

We’re looking for a passionate Experienced Customer Service / Checkout Operator Team Member.

You must be fully flexible to work a roster ranging from 7am to 7pm, 5 days a week Roster will be confirmed at interview.

Please do not apply if you are looking for part-time or casual work for this position.

What We’re Looking For:

• A natural ability to deliver excellent customer service with a smile
• Can work well under pressure whilst remaining calm and composed
• Ability to work though challenges to find the best solution
• Can take the initiative, think on your feet and make decisions comfortably
• Have a positive attitude and strong work ethic
• Customer service desk experience is required
• Have excellent communication skills

What We Offer:

• Excellent training and ongoing support
• Team member discount card
• Corporate discounts through our Mitre 10 Team Perks App
• A stable and supportive workplace
• Fortnightly pay cycle

Role Details:

• This is a fixed term position with a contract end date 10th January 2027

• 32-hour contract with the possibility of more

  Reports to: Department Team Leader

Only short-listed applicants will be contacted due to the volume of candidates.

Apply now with your CV and covering letter via this website.