Fleet Controller

Responsibilities:

• Ensuring accuracy on job performance
• Ensuring customers requirement are fulfilled
• Ensuring fully compliance for Standard operating procedures on security arrangements
• To process customer booking via our web portal
• To assign job to device via TMS web portal
• To update vehicle daily movement via google sheets
• To send vehicle daily movement to delivery crews via mobile apps
• To monitor vehicle location via our GPS portal
• To constantly communicate with delivery crews in a timely manner, to ensure orders are on schedule for pick up / delivery
• To ensure all HOME delivery orders are completed within their required windows
• To update customers or internal department if any delay
• To liaise with internal department for all freight terminal related matters
• To resolve operational problems encountered by delivery crews with customers
• To inform delivery crews on specific customer requirements
• To check emails regularly and acknowledge customer’s booking request
• To arrange AETOS/CISCO escort upon customer request
• To input internal remarks in in-house system for any additional service such as standby, overtime, uncrating or manpower supply for accounting purposes
• To plan vehicle schedule and delivery crews reporting time for the next working day
• To update delivery crews overtime report daily for payroll purposes
• To schedule vehicles for servicing / repairs / LTA inspection
• To collect and maintain daily vehicle inspection checklist for audit purposes
• To report vehicle accident to manager immediately
• To maintain transport petty cash and send report to Finance every month end – applied to Senior Traffic Controller
• To review the schedule and routing when needed in a very efficient and cost-effective manner
• To attend to visitor registration in office
• To perform additional ad-hoc tasks/projects as required

Requirements

• Minimum 3 years of relevant work experiences in related role
• Strong written and oral communication skills
• Able to communicate efficiently with stakeholders
• Strong planning skills.
• Good interpersonal skills, a self-driven individual and has ability to work collaboratively with both internal and external stakeholders.