Fleet Controller

About the Opportunity

Programmed are currently seeking an experienced Permanent Full-Time Fleet Controller to join an established waste management business based in Thomastown.

Operating a fleet of approximately 50 vehicles, the business specialises in waste collection services for high-rise residential buildings, apartment complexes and commercial properties across Melbourne.

This is a hands-on operational role where you’ll take ownership of the daily fleet, drivers and collection schedules, working closely with drivers, customers, the workshop and management to keep the operation running smoothly.

Thomastown VIC | Permanent Full Time | $100,000 – $120,000 + Super | Mon-Fri 6:00am – 3:00pm

About the Role

As Fleet Controller, you’ll coordinate the daily operation of approximately 50 vehicles and drivers, ensuring scheduled services are completed safely, efficiently and on time.

Your responsibilities will include:

• Planning and scheduling daily driver runs and collection services
• Allocating vehicles and drivers to scheduled work
• Managing driver availability, absences and schedule changes
• Monitoring driver progress and resolving operational issues
• Rescheduling missed or delayed collections
• Providing direction, support and feedback to drivers
• Managing customer and site issues
• Ensuring jobs are accurately completed and closed off for invoicing
• Using Wastedge to manage customers, schedules and operational information
• Monitoring driver performance and developing operational KPIs
• Working closely with the mechanical workshop
• Supporting driver inductions, training and toolbox meetings
• Identifying opportunities to improve fleet utilisation and operational efficiency
• Ensuring compliance with relevant transport, fatigue, OH&S and Chain of Responsibility requirements

About You

We’re looking for someone who is organised, proactive and confident managing drivers and a busy transport operation.

You will ideally have:

• 4+ years' experience in fleet control, transport coordination, allocation, dispatch or a similar role
• Previous experience managing and communicating with drivers
• Strong scheduling, organisational and problem-solving skills
• The ability to manage multiple priorities and make decisions under pressure
• Strong communication and relationship-building skills
• Good computer skills and confidence using operational systems
• An understanding of transport compliance, fatigue management and Chain of Responsibility

Waste industry experience is highly desirable, particularly experience with waste collection vehicles or high-rise/restricted-access sites.

Experience using Wastedge is highly desirable and considered critical to the role.

Why Join?

• $100,000 – $120,000 + Super
• Permanent full-time opportunity
• Monday to Friday, 6:00am – 3:00pm
• Coordinate an established 50-vehicle fleet
• Key role within a specialised waste operation
• Opportunity to influence KPIs, processes and fleet efficiency
• Take genuine ownership of the day-to-day operation

This role would suit an experienced Fleet Controller, Transport Allocator, Transport Supervisor, Fleet Coordinator or Operations Coordinator who enjoys planning, managing drivers and solving problems in a fast-paced environment.

If you’re looking for a role where you can take ownership and make a genuine impact, we’d like to hear from you.

Click Apply Now or contact:

Matthew Miranda
National Senior Permanent Recruiter
[email protected]