Fleet Coordinator

About the Role

Potafo is looking for a proactive and detail-oriented Fleet Coordinator to support the day-to-day operations of our Hyperlocal & Quick Commerce delivery fleet. The ideal candidate will coordinate delivery partners, ensure smooth fleet operations, maintain operational records, and assist in achieving key delivery performance metrics.

Key ResponsibilitiesFleet Coordination

• Coordinate daily fleet operations to ensure timely order fulfillment and efficient driver allocation.
• Monitor rider availability and support smooth shift planning and scheduling.
• Assist in maintaining optimal fleet utilization to meet business demand.

Driver Support & Coordination

• Support the recruitment, onboarding, and training of delivery partners.
• Act as the primary point of contact for riders regarding operational concerns.
• Monitor rider attendance, productivity, and adherence to company policies and SOPs.

Performance Monitoring

• Track daily operational KPIs such as:
• On-time delivery rate
• Order fulfillment rate
• Rider availability
• Acceptance rate
• Delivery turnaround time
• Prepare daily and weekly performance reports for management.

Fleet Maintenance & Documentation

• Coordinate preventive maintenance schedules and report vehicle issues.
• Maintain fleet-related documentation, including insurance, registration, permits, and service records.
• Ensure operational records are accurate and up to date.

Route & Operational Support

• Coordinate with operations teams to improve delivery efficiency.
• Assist in resolving delivery issues and rider-related operational challenges.
• Support route planning and workload balancing whenever required.

Compliance & Safety

• Ensure delivery partners follow company policies and safety guidelines.
• Conduct regular compliance checks and communicate operational updates to riders.
• Promote safe driving practices and operational discipline.

Technology & Reporting

• Utilize fleet management tools to monitor rider and delivery performance.
• Update operational dashboards and maintain accurate data records.
• Escalate operational issues promptly to the Fleet Manager or Operations Team.

Qualifications

• Experience: Minimum 1–2 years of experience in fleet coordination, logistics, last-mile delivery, or operations.
• Industry Knowledge: Understanding of hyperlocal delivery operations is preferred.
• Communication Skills: Strong interpersonal and coordination skills with the ability to work effectively with delivery partners and cross-functional teams.
• Tech-Savvy: Comfortable using spreadsheets, fleet management software, and mobile applications.
• Problem-Solving: Ability to respond quickly to operational issues and coordinate timely resolutions.
• Organizational Skills: Strong attention to detail with excellent record-keeping and multitasking abilities.
• Educational Background: Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
• Flexibility: Willingness to work in a fast-paced operational environment and flexible shifts when required.

Why Join Potafo?

• Be part of an innovative hyperlocal and quick commerce company.
• Play a key role in ensuring seamless last-mile delivery operations.
• Gain opportunities for learning, career growth, and professional development.
• Work with a collaborative team in a dynamic and fast-growing organization.
• Competitive salary and performance-based growth opportunities.

Pay: ₹20,000.00 - ₹35,000.00 per month

Ability to commute/relocate:

• Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Fleet management: 1 year (Preferred)

Location:

• Kozhikode, Kerala (Preferred)

Work Location: In person