Fleet Support Officer

About All Purpose Transport (APT)

All Purpose Transport is a South East Queensland based Transport and Logistics provider that has been operating since 1975. We are a family owned business who believe that people are the key to our success.

What we offer:

• Our Motto is "Best People = Best Business". We recognise that the best people make the best business, and we can offer you a place where you will be a valued member of our successful team
• A workplace that focuses on zero harm and ensuring our workforce returns home safely at the end of each day
• Training, development and support
• An inclusive workplace

We are seeking a Fleet Support Officer to join our Transport Team.

This is a role which will provide a great opportunity for an organised, motivated and hardworking person and if you have worked previously in transport, operations or fleet management, this will be an ideal role for you.

The best part about working within the team at All Purpose Transport is that we are extremely dynamic, forward thinking and work in partnership with our customers.

Working from our Berrinba site, you will need to:

• Support the Divisional Manager with daily operations, customer account administration, and issue resolution
• Assist with continuous improvement projects, process documentation, training materials, and new customer onboarding
• Undertake cross-training across the Fleet Manager group to build knowledge across multiple customer accounts
• Support safety and compliance activities, including monitoring and managing Electronic Work Diaries (EWDs)
• Facilitate communication with our fleet and the customer
• Identify and escalate emerging operational or non-compliance issues to the Divisional Manager
• Maintain accurate records for reporting, driver administration, and account management
• Work to key performance indicators

The applicant needs to be able to think outside the box to get the job done right and to be successful in this role it is essential that the applicant:

• Has own transport

• High attention to detail, particularly across compliance and administrative work

• Eager to learn, with a genuine interest in developing a career in logistics operations, possibilities in the Fleet Manager and Ops Manager areas

• Energetic and proactive, comfortable picking up varied tasks across multiple accounts

• Organised and reliable, able to manage competing priorities from more than one stakeholder

• Team player who builds relationships easily across Account Managers, drivers and customers

• Continual improvement mindset, willing to question how things are done and suggest a better way

• Knowledge of Chain of Responsibility legislation, including fatigue management

• Good IT skills - ability to adapt to new technology

On the job training will be provided for the operating systems that are used.

If you are enthusiastic, customer focussed and would like to join our great team, then please do not hesitate to apply for this role.