Flex Shift Supervisor

Flex Shift Supervisor

Starting Pay: $22.00 per hour
Schedule: Various days and shifts
Employment Type: [Full-Time/Part-Time — specify as applicable]

Position Summary

The Flex Shift Supervisor is responsible for overseeing day-to-day security operations during the assigned shift and serving as the primary liaison between Security Officers and Security Management.

This position provides supervisory coverage across designated company sites and requires the ability to adapt to different locations, teams, and operational environments. The Flex Shift Supervisor will cross-train across most company sites and provide leadership and supervisory support at select smaller locations.

The ideal candidate is a dependable and professional security leader who demonstrates sound judgment, strong communication skills, and the ability to effectively manage multiple responsibilities in a fast-paced environment.

Essential Responsibilities

• Supervise, support, and provide direction to Security Officers throughout the assigned shift.
• Oversee daily security operations and ensure compliance with company policies, procedures, post orders, and security protocols.
• Assign officer posts, rotations, and break schedules in a fair, efficient, and operationally effective manner.
• Monitor officer performance and address operational concerns promptly and professionally.
• Respond to emergencies, incidents, and security-related concerns and take appropriate action.
• Maintain effective communication between Security Officers, Security Management, clients, and other personnel.
• Conduct officer training, coaching, and performance guidance to support professional development.
• Complete and administer PEP forms and required training documentation.
• Prepare accurate shift reports, incident documentation, and other required records through Trak Tik.
• Provide supervisory coverage and operational support at designated company locations.
• Assist Security Management with maintaining consistent standards of professionalism, customer service, and security operations.
• Perform other duties and responsibilities as assigned by Security Management.

QualificationsRequired

• Demonstrated punctuality, reliability, and professionalism.
• Strong organizational, multitasking, and time-management skills.
• Basic computer proficiency.
• Strong written and verbal communication skills.
• Ability to prepare clear, accurate, and professional reports.
• Ability to exercise sound judgment and remain calm and composed in a fast-paced environment.
• Ability to work effectively with Security Officers, management, clients, and other personnel.
• Ability and willingness to work at various company locations and shifts as operational needs require.

Preferred

• Previous security supervisory or leadership experience.
• Previous experience training, coaching, or directing security personnel.
• Dispatch or Command Center experience.
• Dispatch/Command Center Operator certification.

Certification training will be provided upon hire when required.

Work Environment

The Flex Shift Supervisor works in a fast-paced security environment and must be prepared to respond to changing operational needs. The position requires strong leadership, professionalism, sound decision-making, and the ability to effectively manage multiple priorities while maintaining a high standard of customer service and security operations.

Because this is a flex supervisory position, the selected candidate may be assigned to different company locations, shifts, and operational environments based on business needs.

What We’re Looking For

We are seeking a security professional who is:

• Reliable — consistently punctual and dependable.
• Professional — represents the company positively at all times.
• Adaptable — able to transition between different sites, shifts, and teams.
• A Leader — capable of providing direction while maintaining positive working relationships.
• Accountable — takes ownership of responsibilities and follows through.
• Calm Under Pressure — able to make sound decisions during emergencies and challenging situations.
• Team-Oriented — works effectively with officers, management, clients, and other personnel.

Compensation

Starting Pay: $22.00 per hour

Various days and shifts are available based on operational requirements.

Equal Opportunity Statement

Chesley Brown is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are made based on qualifications, experience, business needs, and other legitimate factors in accordance with applicable federal, state, and local laws.

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Work Location: In person