Flex Unarmed Security Officer

Position Summary

The Hotel Security Officer is responsible for conducting on-site security operations at assigned hotel properties. This role focuses on maintaining a safe environment for guests and employees through vigilant patrolling, strict adherence to the Hotel Security Patrol Policy, and professional interaction with hotel management. The officer serves as the front-line deterrent against unauthorized access and safety hazards.

This position is unarmed, and security officers are only authorized to carry handcuffs and pepper spray.

Key ResponsibilitiesOperational Patrols and Vigilance

• Complete a minimum of one full interior and exterior patrol every 60 minutes to ensure total property coverage.
• Maintain increased patrol frequency (every 30 to 45 minutes) for high-risk areas including parking garages, cash handling areas, and restricted access points.
• Inspect the lobby, guest corridors, facilities (pool and fitness center), and back-of-house areas for safety compliance.
• Monitor exterior grounds and perimeters to prevent loitering, vandalism, or unauthorized access.

Reporting and Documentation

• Maintain accurate and detailed Daily Activity Reports (DAR) for every shift.
• Generate comprehensive Incident Reports (IR) for any disturbances, medical emergencies, or security breaches for supervisor approval.
• Verify that all entry doors and security gates are functioning correctly according to time-of-day protocols.

Incident Management and Communication

• Respond immediately to disturbances, fire alarm activations, or medical emergencies.
• Coordinate with the dispatch center and local law enforcement for physical threats or formal trespass warnings.
• Report all serious incidents immediately to the Hotel Security Supervisor or the Chief of Operations.
• Maintain a professional image by adhering to uniform standards and carrying required equipment, including radios and flashlights.

Qualifications and Expectations

• Integrity: Always acting honestly and ethically in all communications and actions.
• Professionalism: Maintaining high standards of conduct even under high-pressure situations.
• Communication: Strong active listening skills and the ability to provide clear information to guests and management.
• Licensing: Ability to obtain and maintain all state-mandated security and communication licenses.

Pay: $15.00 - $16.00 per hour

Work Location: In person