Flight Reservations Associate-

Airline Reservations Representative

Cebu City | Onsite

COMPENSATION & BENEFITS

• Up to ₱26,000 monthly basic salary
• Performance-based incentives and bonuses
• Paid training and upskilling programs
• Clear career growth opportunities

Responsibilities:

• Handle travel-related inquiries via phone, email, or chat
• Assist clients with bookings, modifications, or cancellations
• Provide accurate information on travel options, schedules, and promotions
• Record all interactions and maintain updated documentation
• Escalate complex concerns to supervisors when needed
• Meet service quality and customer satisfaction goal

Schedule & Training:

• Rotating shifts, including nights, weekends, and holidays
• Paid training on travel systems and company procedures

Requirements:

• At least a High School or Senior High School graduate (College preferred)
• No experience required
• Excellent English communication skills and attention to detail
• Customer-focused with strong problem-solving skills
• Basic computer knowledge and multitasking ability
• Willing to work onsite in Cebu City

Pay: Php14,314.72 - Php26,272.26 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Application Question(s):

• Do you have Call Center / BPO experience?

Work Location: In person