Float Pool Coordinator

JOB SUMMARY

The Clinic Coordinator is responsible for ensuring employees acquire the necessary knowledge and skills to perform effectively in their roles through training programs. 

KEY RESPONSIBILITIES

• Manage the non-provider float staff pool, including Medical Assistants (MA), Administrative Assistants (AA), and Administrative Medical Assistants (AMA).
• Promote a positive, collaborative team culture focused on accountability and exceptional patient service.
• Develop and manage weekly schedules for MA, AA, and AMA staff ensuring adequate coverage for clinic and administrative duties.
• Review and approve or deny PTO requests and maintain PTO calendars to ensure adequate float coverage.
• Work with the Clinical Trainer to ensure assigned float staff are appropriately trained on practice-specific protocols.
• Communicate coverage plans to physicians and managers during planned and unplanned staff absences.
• Assign daily tasks to float staff when not covering clinic needs.
• Manage call-outs and reassign float staff as necessary.
• Perform additional duties as assigned.

EDUCATION AND EXPERIENCE

• High School Diploma required.
• Medical Assistant Diploma, Registered Medical Assistant license, MA Certification or equivalent.
• Minimum of 3 years’ experience in related medical assistant field

PREFERRED QUALIFICATIONS & SKILLS

• Clinic Lead experience preferred.

ORTHOPAEDIC SOLUTIONS MANAGEMENT IS A DRUG FREE WORKPLACE

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.  This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.  Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.