Float Teller Chicopee Region - FT

Float Teller (FT) Chicopee Region Chicopee, MA $17.55 - $25.19 Hourly

$1.00 hourly differential on top of base rate Position: Float Teller

Department: Retail Banking Job Status: Full-Time FLSA Status: Non-Exempt

Grade: 5 Reports to: Branch Manager Amount of Travel Required: Local

Travel to all locations as needed. Positions Supervised: N/A Must be

available to travel to locations including the following area: Chicopee:

Burnett Road, Center Street, East Street, Memorial Drive Springfield Liberty Street POSITION SUMMARY Provides prompt and professional service

to new and existing customers by handling day-to-day transactions which

include but not limited to; processing transactions such as deposits and

withdrawals and assisting with customer inquiries. This position

requires the Teller to float between Westfield Bank locations. ESSENTIAL

FUNCTIONS Adheres To Established Westfield Bank Customer Service standards. Provides information regarding bank products to all potential

customers both retail and commercial. Independent performance of all

teller transactions and related services. Maintains security of cash

drawer. Proves cash drawer at end of day. Meets assigned referral goals

through referral of bank products and services to meet customers banking

needs. Assists in resolving customer problems as they arise. May assist

with balancing the ATM. Assist customers with Safe Deposit. Must

complete BSA, AML, and other Regulatory and Continuing Education as

assigned. Must adhere to all bank and regulatory policies and procedures

Specific To Position. Assumes Additional Responsibilities As Requested. POSITION QUALIFICATIONS Competencies Accountability Customer Relations

Decision Making/Judgment Job Knowledge Quality

Education/Experience/Skills High School Diploma Or GED Required. Minimum of 6 months of previous cash handling and customer service experience

preferred. Ability to float between Westfield Bank branches.